Customer Testimonials
I appreciate our service tech! Always friendly and does such a great job! Super reliable!
Easy to schedule and service is good!
It’s quick and done ever so through. Friendly and answered all my questions.
I like their services because they are professional and friendly and will listen to your thoughts about any insects that are around and take very good care of the customers.
Nathan is great to work with
Great
Your service works and I see the same person for each of my services.
I love the personal touch that comes with Northwest! Your staff is professional and courteous, providing advance notice of your visits and always going the extra mile to keep my home free of pests!!
Scheduling and autopay
Friendly knowledgeable service technicians
Technician is always polite, thorough and responds to any of our questions. He is a great rep for your company.
Amazing turnaround time when I needed a termite bond ASAP. Neil came out the very next day and sent a quote and we were ready! Very reasonable pricing and excellent speedy install. I can’t thank you all enough!
Everything
Very informative information and very professional. Agent was on time and very knowledgeable.
We have been using Northwest for the last 15 years and they have a great operation!
Professional associates
Ontime
Explains things clearly
The initial service is inside followed by the quarterly protection visits outside. This makes the scheduling easy and it is working. If needed the inside can be treated at anytime, but so far it has not been needed.
Courteous, friendly engineers who keep you informed of when they are coming.
Professional, courteous and conscientious - appreciate the phone call when the service person is on his way
First of all I want to thank the crew that worked underneath my house. I wish I had all the names but I do have two of them: Matthew and Firman.
There were a few hiccups during process but the problems were worked out and the job was completed to my satisfaction.
I was referred to Northwest by a dear friend that was happy with the work that was done on his house.
A satisfied customer....
The exterminators are always friendly and respectful and do a great job with getting spider webs off of 2nd floor windows.
They answer any questions I might have.
I haven’t had a roach problem in doors and that makes me think they are doing a good job of spraying outside against the house.
Their service rep that services my house is always friendly and always asks if there are any issues that need to be addressed.
I want you to know that my issues are always taken care of promptly and effectively. I appreciate my service representative!
My service rep is the utmost professional, always going beyond the call of duty to make sure I am satisfied with his service before he leaves.
This is strictly feedback for Brad, my pest control technician. He has been very polite and cordial, and has appeared to be thorough in his application of my green treatment. When I called the company to let them know I was concerned because I was suddenly seeing a lot of mosquitos after the initial treatment, Brad returned and repeated the process. My only reservation is to see if the treatments work.
Technician is always pleasant and thorough on arrival asking if I have issues that need to be addressed.
Always courteous and excellent service. I really like Nate-- he is diligent, knowledgeable and polite. I also had great experience with non- routine service taking care of a mouse.
Someone always answers the phone or calls right back.
Bryan is absolutely Amazing!!! He's the reason I trust and stay with your company. He is knowledgeable and always kind! He makes things simple and truly has a passion for his job. He is an asset to your company!
The service tech was great! He assessed the issue and provided a quick plan. All techs and reps were polite and helpful! Thank you!