Customer Testimonials
The customer service provided by our service person. Always on time, great communications and services delivered.
We like that Brad is our regular technician, and that he is friendly, helpful, and professional on every visit.
Efficiency .I like being informed as to dates of service and what service will be done. It is nice to know that when I call with a problem it is taken care of immediately.
My technician does a really good job and unfortunately, we just can’t get rid of some of the bugs in and around the property.
My rep is very thorough and professional. Did a great job with my ants.
We're extremely pleased with the service I receive from Northwest. We are lucky to have Austin perform all our services. He is always happy to address any problems that arise when the seasons change.
I like Everything about the company because they go above and beyond with the job they do for there customer and to keep all bugs away and that's very important to me and I could not ask for a better company to do the job
We have not had any recent services by your company.
Austin is the best!
The young man who come to service my property, was very pleasant and helpful. No one wants a strange person walking in or around their home , but he made his servicing of my home painless.
He's a keeper.
Ms Last name removed
Very professional and thorough.
Show up on time.
Communication is great. You call before to ascertain if the day/time is convenient for you . The technician calls when close and they come on time. Technician is very knowledgeable and offers suggestions when appropriate!
Russ is always prompt and personable. We recommend him highly!
Very nice man did a complete search around the house poked here checked there complete. Was very helpful too explained the total process and answered all my questions.
I‘m satisfied
The Northwest techs are informative and nice. They were helpful in recommending the best solution for our problems.
I feel confident knowing my home is being cared for by professional, knowledgeable staff. Nate is absolutely the best! It’s always a pleasure working with him.
I had a great experience with Jonathan, he was friendly, professional, and very knowledgeable. He took the time to answer all of my questions and explained the treatment process clearly. I appreciated their helpful attitude and thorough approach. I would highly recommend him to anyone in need of pest control services!
Northwest has provided a large range of services for over 10 years. Each has been provided efficiently, as scheduled, and at a fair price.
Personable, professional service with great communication.
Very professional. I love the way the technicians reach out to you prior to visit for reminders. Highly appreciated!
The person that came to service the house was very professional and nice to deal with.
I had NW Pest in Smyrna, GA for years and when I had my new house built 2004 in Dallas, I kept NW Pest.
I have very very seldom seen a bug inside my house. But when I see ants outside on my patio or breezeway or bees in my hedges. I call NW Pest and they are here ASAP.
I’ve NEVER had a complaint only compliments for NW Pest.
I’m glad to refer them to anyone and certainly have!!
Kevin always text when he’s close by. He’s so professional does a great job always explains everything he does. We so appreciate his great customer service.
I like the custom serve I get from the office and the technician!!
Excellent job as usual.
Taji has such a great customer service attitude. We feel like we are in good hands with him, and I am happy to give him a shoutout. He is great!
Michael was great! Very helpful and knowledgeable.

The quarterly house spraying is actually effective. This is dependent on who does it. Our current technician is excellent.