Customer Testimonials
Brad does a Fantastic job!! Never have to recall him out for anything, he is very thorough!
Hi there,
We’ve consistently had excellent service from our technician, he’s truly fantastic and always professional. This time, though, I did notice that several spiderwebs on the exterior of the property were still there the day after the service. That’s not typical at all, so I’m assuming it was just an oversight.
If someone could come by to remove the few remaining webs (there are about 3–4 spots), that would be greatly appreciated. I also saw a large spider inside the house the day after the treatment, which hasn’t happened in a long time. Just wanted to flag that in case a follow-up is recommended.
Thanks again for your continued great service!
Very comprehensive service
The treatment by the technician was thorough and well thought out. The tech always ask about our insect issues and is very personable. It's great he offers suggestions if he sees anything popping up . Highly recommend !
Michael is my service rep for 209 Green Acre Lane in Cartersville. He always arrives on time and always does such a great job. I completely trust him to do what he says ~ I even give him the code to the house when we aren't able to meet him there. Complete trust. Michael is kind, knowledgeable and super helpful. He even remembers the couple of areas where spiders like to hang out at the house. Now that's service!
Cale is always professional when he treats our house, highly recommend having him.
Always message ahead of time when to expect service.
great, timely service
I like that the day after service I visibly noticed a difference. It feels better knowing that I don’t have to deal with pest. I’m looking forward to my next service.
Professional, friendly, and efficient
As always, Russ is a very professional, knowledgeable and personable technician.
Promptness
Reliable
The great knowledge, engagement, and professionalism of the team.
My service rep is always professional and kind! Customer service is responsive & helpful.
I have NO bugs on
My 1rst and 2nd floors, I only have dead bugs in my basement,
Outside spiders are under control. I know I can request service if any of the above should change,
I haven't had a pest problem since signing on with Northwest!!
Professional and prompt service with respectful and honest customer service!
Responsive
I have been a Northwest customer for over a decade. They are efficient, timely, and know everything you need to know about pest control. From saving a baby squirrel to keeping my porch mosquito free, they can do it all.
Their staff and technicians are always courteous, helpful, knowledgeable and professional. They are on time and get the job done efficiently and quickly.
Since using Northwest, I have never had a problem with any bugs, inside or outside.
Natural products for environment.
Your employees that come to do the yard are polite knowledgable and prompt We have been with you a long time Very happy
Technicians were great.
The ease of working with the personnel from setting up appts to the exterminator that does the pest control.
Seems to be effective. After the last treatment the ants that were exploring my kitchen all disappeared.
Friendly, informative and bug prevention works
My person is polite and considerate besides doing his job efficiently
reliable, polite, friendly, and you don't try to
"upsell" services I don't want
I appreciate that the servicing is done outside the house unless there is activity inside which is extremely rare.
Easy and reliable appointments.