Customer Testimonials
Nice to receive “ I’m on the way” call. Jace takes time to ask about problems and then offer solutions and preventions for bug and rodent problems. Jace is always thoughtful, patient, and personable during treatments. I’ve never had problems with bugs and such since using Northwest.
DEPENDABLE & PROFFESIONAL
The professionalism of your staff
Trustworthy, consistent, and reliable.
How friendly the Guy Mr. Robert is and the way he keeps me updated and Stright to the point. and for the ones I have talked to in the Office as well. Thank you
The service professionals are respectful, courteous, and knowledgeable about helping me to keep my home pest free.
Excellent service provided by
James Golden. He is an outstanding representative for Northwest!
He is always willing to accommodate in
any way humanly possible, and I am
extremely thankful.
The service is always quite thorough and well detailed in explanation. Each person I have had contact with have always been kind. Great customer service.
My service agent, Travis, is totally professional. The office lets me know when he is coming and he takes care of everything.
On time. Professional.
Technician was thorough & professional
Fast service and very friendly
James Golden is fantastic! I never have any issues between visits. He's great to the dogs when he comes. He's respectful and kind.
We have no problem with bugs at house and the people I’ve dealt with at Northwestern have been very professional and honest.
The prompt attention and service that they provide to us.
Thank you for calling me and discussing how to resolve my situation. Alice Taylor
Knowing who is coming to my house and when..not just some guy but my guy! So when my video monitor picks Tim up, instead of being startled I'm relieved.
The technician was great.
They schedule their visits and I do not have to be at home
The man was very professional. He’s asked how the treatment has been going and if there were any problems. Would highly recommend.
Very detailed
Call ahead to schedule service.
Let me know if weather necessitates a change.
Calls on way.
Professionally provide service
Friendly and knowledgeable staff.
Technicians show up n time.
I use Northwest services at my home & my shop in Lagrange. Both technicians are very thorough & accommodating. I appreciate both of them very much.
Ian is my tech. He always texts me prior to the day he is to come so that we can make sure it is convenient for me. He does a great job. Any time I have ever seen pests prior to the normal service time, a tech has come back out. I am very happy with my service.
very reputable and timely.
Joe is the absolute BEST
Chance is always the best! Dependable, thorough, personable, and just an all around great guy!
I also love that when I call NW, I can talk to an actual person. Very personal and thorough service. Thank you!
My service person is always very professional and nice. He always answer any questions and addresses all of my concerns.