Customer Testimonials
Friendly customer service
Customer service is very good and I don’t have issues
Prompt, efficient, friendly
Your tech does a great job
Knowledgeable
Friendly staff. good service
dependable and thorough
Responsive and competent technician with exemplary customer service.
Excellent service and Excellent service representative! I recommend Northwest every chance I get!
I’m seeing dead bugs around the house!
Call aheads and advanced notice and very polite cordial and professional staff and technicians.
Good service. I do wish someone in the office would call to schedule the person coming to assure someone is in the office or the office is open.
Mr. Chad always shows up on his appointments. He says hello to let us know he is here and lets us know when he is done. He lets us know verbally as well as sends up a report on what he has found if anything. He does a very good job.
Fair prices, great communication.
Quick response
Great service and excellent technician
I loved Lanette(I don’t know if I’m spelling her name right) she was so sweet, she got me scheduled in for Eric to come out who was very knowledgeable and helpful in coming up with a plan for termite prevention.
I’m thankful for everyone and Matt came out and placed the bait stations around my house and I’m so thankful for everyone involved.
Gods bless
Technician is friendly and experienced. Service is straightforward and thorough.
Randy our service technician was very professional. He told me everything he was doing and made sure that I understood everything. He went over the before and after procedures that I needed to know. He was very respectful and helpful with my questions and concerns.
The current technician (Scott Edwards ) is dependable knowlegeable and competent. In the past we were not satisfied with some previous technicians, but now, Scott is what keeps us wtih Northwest.
I was so thankful for the employee to come on the day I called him that morning. We had seen several bugs the night before in the kitchen. Since it was Friday I thought they might not get to me, but here they were! I would recommend the service to anyone! Thank you!
Good Tech, very polite and seems to know his stuff.
Name removed Perkins is very friendly and thorough.
Very punctual and reliable and does a good job.
Professionalism and good service.
Punctual and thorough. I don't get bugs in the house and I'm thrilled!
Rob is very nice ,always ask if there is any problems and he takes care of it. I don’t have to worry about when it is time for service because I always get a call from the office.
On time. Independent. Thorough. Trustworthy and my dog loves him
Always very throughly and explains .

Always friendly and professional. The response time if there is a problem is always immediate.