Customer Testimonials
I love the fact that everyone is a team at Northwest to work on the individual customer's home. We are so glad to have chosen Northwest for our new home. The pests here are quite numerous and we are new to this--having only the "normal pests" at our old home:) we are overwhelmed a little.
For example, Demetrius put in N2Care mosquito buckets and our mosquitoes are literally gone!!!
It's so amazing.
Jack has been great too, as well as all the office staff. Thank you for a great experience!
We like that we chose the green service as well and you offer this option!
The Team is always courteous and they take that extra step in customer service. Mark, Audrey, Josh, Patrick, and Michael are OUTSTANDING!
Demetrius is great! Your technicians are always professional and helpful!
Timely service. Always notify us when you're coming.
The service people are nice and efficient. They arrive on time and follow up on any issues.
We appreciate the careful attention to detail whether sweeping spiderwebs or spraying the house both inside or out. Chad was friendly while professionally applying the substance where needed. He explained what he was going to do and answered any questions we had.
Did what they needed to. On time. Pleasant. Courteous.
Joe is the BEST. PERIOD !!!!
Ive been with Shane since it was rice. The products he uses works really well for me
He went above and beyond.
Your technicians are always very professional and kind. Answers questions or concerns I have.
Knowledgeable and attentive staff.
Office staff and techs are so nice and helpful.
I've been pleased with my service. The techs that come to my home are so nice and professional. I can clearly see a difference in the mosquito problem around my house and rarely see any bugs.
Ben does a great job!
Great customer service
1) The communication process is great! My tech always lets me know when he is own the way.
2) The Service is Great, too!
Fast service, extremely friendly and knowledgeable.
Very prompt and easy to work with
Audrey is awesome! Very customer service oriented. Listens to and addresses concerns.
We appreciate how attentive our technician is to the specific needs of our property.
Communication was excellent, scheduling an appointment was super easy and every individual that we dealt with was pleasant.
It's great, on time and friendly.
Friend
Very thorough and quick to respond if return trips are needed to handle pest related issues.
Justin is always eager to answer any questions we may have. He keeps us bug free.
Reliable.
The very best service ever
Chris is very good with his customers. He has been great to work with, checking out our possible mice issue, and making sure to narrow down the possible entry and send out the wildlife to check for accessible entry. He is polite, explains what he's done at a visit, and has the knowledge to share.

The service is dependable and communications are informative.