Customer Testimonials
we count on Northwest Exterminating when we call for treatment. Northwest is always on site when they say they we will be there and there treatments usually work well and we have to call backs!!
Customer service
Provider was a very nice guy (I didn’t meet the outside guy), and worked efficiently w no mess.Advance notice of appointment and no hassle if I have to adjust date/time.
I do wish you would leave the bill like you used to when job is completed rather tha sending later.
The service that the technician, Kevin, provided was successful. My concern was that there was no notification or invoice provided as expected.
After talking to the manager it seemed there was a problem with calling me and sending out an invoice for the work.
I was told they would correct these errors and in the future I would receive a notification and they would text an invoice.
Your service man, Jay, is a great representative for your company. He is congenial, professional, and very customer friendly. He generates trust between your company and the customer.
Northwest keeps in contact with when services are being performed. Austin is an AWESOME service tech.
Awesome Service. Professional Workers.
The technician is always thorough and polite
Responsive, timely, communicative, and efficient. There is not much I have to say beyond that. They are great!
We have an extremely professional, competent and knowledgeable service representative! Matt makes northwest a 10!
I appreciate their keeping me advised about the service they are performing. Also they always ask if there are any concerns I may have.
Our service guy is very nice and knowledgeable.
Professional courteous & prompt service!
Very thorough and professional.
When I had an issue, I friends at Northwest exterminating were extremely prompt. They came out the same day and took care of her problem. I appreciate how they communicate before, during, and after scheduled visits. I find them to be very professional, and their customer service is excellent.
The representative did a great job
Professional. Good communication prior to visits from office. Good communication from techs.
Service tech is always thorough and calls ahead to solicit any specific pest control needs or questions.
Everything is run smoothly and the pressure to remember billing, scheduling pest control over multiple offices is handled for me.
Austin was able to turn a bad experience into a good one by coming to me with a solution vs a problem and took responsibility for the mistake that was made. I really appreciated that!
Thorough service with attention to detail.
Efficient job always, and punctual
The technician is very polite and has good attitude. Service well!
Nice people. Easy to deal with. Prompt service.
very professional and knowledgeable
I was very pleased with Dakota and dedicated service of excellence every time he treats my home.
I love the speed with which your company reacts when I have an issue in my home. Alex, the technician that normally performs services in my home is superb. He's professional and always explains in details my concern about any issues that I may be worry about.
We're fully satisfied with your company.
excellent communication!
Dependable and thorough.
Our technician is very knowledgeable and meet our special needs when requested.
He is great!