Customer Testimonials
Great customer care service from field technician.
Prompt and on time.
effective and efficient and also professional. We love Rashad.
You have a mouse on your website and your ad says you take care of rodents. Do you?
I have asked before, but the drunk who comes out wants about $5,000. Is that a true cost?
We have had a positive and good service with Northwest. Chad is a great associate.
Professional; Friendly and great value. Their products are people and pet friendly.
Easy to deal with and no troubles at all.
Our agent has been coming to our home for years a very nice dignified man that’s always ready to smile. He never pushes but asks if there’s anything else he can do for us. Scott is honest, respectful and a good man. I don’t ever want anyone else.
Customer service
Knowledgeable stafg
Service is great - no issues around the house.
Excellent service by Bill.
He’s the best
Northwest Exterminating consistenly provides excellent service. The technician is always through,professional and efficient and theytakr the time to ensure everything is done properly.
Service is great
Bill is great & does a good job
We are very happy with the service you provide us. Thank you for your service.
Justin always calls before arriving and always asks if there is anything needing attention.
Friendly service, good communications, and reliable outcomes.
Excellent service and value.
I haven’t seen any bugs since you have been spraying. The person spraying is polite and professional. He does a great job.
Very flexible. If the ants are invading, they are targeted. If the monster roaches are invading, they are attacked. I also know my termites are a thing of the past!
I’ve had nothing but great experiences with Northwest over the past 5 years and have never felt like just another customer. They are always quick to answer the phone or return messages left after hours. Alan has been the same technician providing my ant, termite, and mice services, which really shows the company’s consistency and family-like approach. That personal touch is reflected in the quality of care I receive. The customer service team is also consistently friendly and helpful when scheduling appointments or discussing upcoming services.
Always do good job.
Caring, professional and expertise.
Chris does a great job and is an excelkent comminicator.
Chris is awesome.
Adam is always very friendly and thorough when he does our treatments. And he let's me know what he is doing and what I should look out for and always assures me he will take care of any issues we have.
i appreciate all the N.W. employees do to service my house through the years. They stick to their word and guarantee their services. I feel my home is in great hands.
Prompt. Thorough.

Scott is absolutely the best!! He is knowledgeable, professional and always thorough and efficient with each visit. Northwest is so fortunate to have an associate of his caliber.