Customer Testimonials
Always very professional and thorough!
The expertise, the experience, and personal care are difference from other companies. I’m so glad we found them. They were referred by an entomologist from the Georgia University. Can’t be beat!
Prompt,courteous and very professional.
Professional, efficient and polite. Inform me when coming and commination
I appreciate your service. I love how you're always there to help whenever I need something. It shows you're constantly working to improve the experience I have. If I need help, Chris is always willing to assist me. Thank you all for making my experience with your company enjoyable.
Great communication, service is very effective!
Knowledgeable and friendly technician.
From the moment I called and spoke to the nice and helpful woman (I don't remember her name), I felt like I was with the right company. I requested same day service due to a current bug problem and she was able to call the technician and organize the service while I was on the phone with her. I gladly signed up and awaited the technician. Chris showed up to do the service and was AWESOME. He did everything expected and then some. He informed me if there is any need for in between service for any resurgence of pests, he would get right on it and explained how to contact him. I don't write a lot of reviews but I will take the time when I feel someone either deserves or really doesn't deserve it. The employees have exceeded my expectations thus far and I feel they deserve the positive praise.
Reliable and always friendly & helpful.
Always professional and always arrive within the window stated
Reliable
Punctual and friendly service.
Communication, great service and ease in accessing customer service.
polite service with great results. No bugs!
The chemical used works well. My exterminator, Heath, is prompt and courteous.
I like that your people are reliable, arriving when they say they will. The work NW has done for me has been well done. Staff seems to be very knowledgeable and professionally.
Professionalism by First name removed Fisher he’s a great asset to your team.
Effective
prompt, thorough, always ready to help
Sean is Prompt ,courteous and does a thorough job.
Always prompt and and always remind me to call if I have a problem I love their service
I have been a customer with Northwest Exterminator since 2007. They have been consistently professional, polite and friendly. I 100% love the service and I highly recommend them. Thank you!
Good customer service and prompt physical service.
Prompt estimate and full explanation of issues along with all concerns/questions regarding the initial visit provided by Nick. When the team came out to address with issues and do the initial work that was needed for the job Ryan explained in detail what they were doing and how the follow-up would be done. Ryan provided OUTSTANDING & AWESOME Customer Service, alleviated any/all concerns and did an amazing job. Ryan in an invaluable asset and outstanding representative for your company and all of the customers that he comes in contact with!!
Everything! Your staff are simply the best—always prompt, professional and courteous. The techs address any issues we have, and the products they use are extremely effective without harming my pets. We’re customers for life!
Tommy is great. Always considerate and polite. And makes sure everything is done before leaves or reschedules if he can't.
Very prompt and fast. Jeff is friendly and explains things very well.
Our technician, Devon, is friendly, helpful and professional. We are virtually pest free our home!
Reliable. Simply reliable.
Friendly people and they do a good job.