based on 5222 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Renee currently cuts my hair, and she is FANTASTIC! It always takes me a while to find a stylist I like, and when I do, I try to stick with them as long as possible. If everyone at Sports Clips was as good as Renee, I would rate Sports Clips 10.
Great value
I arrived at 10:00 AM and there was one person in front of me. I was told not to check in because there was an issue with the cash register. When I was allowed to check in, the first customer was checking in and the stylist said to use a second terminal. A third person by this time had entered the store and used that terminal.
In the end, the third customer was taken first, followed by the first customer. I was taken third. I therefore had to wait 40 minutes for a stylist, which I should not have had to wait. I addressed this with the stylist when I was called. She said that she knew the person who got serviced first was the third person to enter the store, but there was nothing she could do.
I was very disappointed and very upset. She said I had no recourse.
Lein always does a perfect haircut!!!
The staff are friendly and efficient. And they do a great job.
Friendly, competent stylists and fair pricing
The service is very friendly with all clients
Victoria does an EXCELLENT job !!
Hopefully you read this. I am traveling in Boston MA and received "On Deck" notifications from you. This happens ALL the time! It is not me however you have and allow another individual to sign in under my profile. I have physically watched an employee change it to reflect my details and only my name & associated phone number. Then it gets changed back?!? My profile of hair cut also is different. I like the lady I go to and have gone to many times in Sugar Land but am about to start going to Great Clips
Bri was great. She is a wonderful stylist and should be recognized as key at your organization. I will continue to use this location and recommend it to others.
The young lady was great.
Ease of making a reservation, on a specific timeframe.
Fast and friendly
Awful experience. Terrible cut.
The young lady that cut my hair was very polite, and courteous. She did the job quite well. And in a proficient manner
My hair was cut was just like I wanted it. Cynthia is the only one I will let cut my hair. I'm sure the others are good too.
Service, easy appointment system, good choice of services
Very fast service and very easy to use the tech was through and listen to my request for the hair cut and instructions
Efficient, friendly staff
Rachel does a great job cutting my hair and the wash, massage and hot towel is awesome!!
ATTENTION.....
I like the products, but some styles are very pushy to purchase.
It seems like there's too much pressure on your employees to meet their quota.
Suggestion selling... more training...maybe ask to apply a product to the customer and, at the same time, explain the product and what it means to their hair.
The stylist cared about my needs and want i wanted.
Specifically the stylist that helped me. She was very kind and conversational. I am grateful for her service!
Good experience at this location!!
Good quality cut. Fast service Clean friendly surroundings.
Great sorry, great haircut
Everything
Yvonne always makes me look good
Jessica was great
Excellent customer service and very thorough service