Customer Testimonials

My service technician Gerald is very professional. When I have a problem outside of my normal scheduled services he always addresses the issue.

The office staff I talk to Pernicka is always professional. When I call in the office to make payment she’s always polite and she emails my receipt promptly.

I’ve been with Arrow for years and I’m extremely pleased with their services and staff.

The person that came to do the service was very personable very professional

Prompt, efficient, friendly

My service guy is awesome. Flexible to my schedule

Good professional services!

Always predictable as far as appointments, communication, and invoicing. No complaints!

Ariel is great!

You are a local company and communicate well.
I like that
Although I don’t wish to kill all insects, I am more comfortable not having them in the house

Greetings. Our associate is Gerald Elder. We like his warm personality and his attention to detail. He arrives on time, puts on his floor protection booties and treats our residence thoroughly. We don't particularly care for strangers in our home, so the fact that we have the same associate places us at ease, Gerald is practically apart of the family. Happy Holidays

Professional, knowledgeable, and works with my schedule.

Gerald is a perfect representation for your organization and he is excellent at his craft.

They are professional and they call you when they are on the way. when they are finished
always let you know what they have done.

Gerald the technician is very good.

Any issues are taken care of promptly.

Reliable and effective.

Excellent service & Technician is great

On time

HE WAS ON TIME AND DID AN EXCELLENT JOB.

I greatly appreciate Arrow Exterminators' services, especially the outstanding work by Aria. Her friendly approach, punctuality, and proactive scheduling make the experience truly exceptional. Aria's professionalism reflects positively on your company, and I value the consistently excellent service she provides. Not only do I appreciate her professionalism, but even my dogs look forward to her visits!

Depends on the person doing the servicing. Some are more thorough than others. I’ve actually lost a little of my confidence in what I think Arrow truly means to be as a service provider recently.
We asked Alvin to provide another “sticky paper” pest control for our utility room, but had to go to his truck before he left and remind him. He said he had none, but would return the following day with one. He has yet to come back.
Bryan(?) was very thorough, but was promoted up.

Always communicating. Always coming preparing to work in the areas that is really needed. Paying attention to any movements tracks of bugs that may be appearing. Associate it's very respectful. Always wearing cover over his shoes. Very knowledgeable or questions that is Ask of the treatment.

Thoroughness, punctuality, dependendable

Easy to schedule and knowledgeable

Y'all rock! Thanks so much!

Prompt response to my call for help and answering all my concerns.

Prompt, courteous, thorough.

Great customer service and employees!

Experience, friendly and punctual. Overall, the service is very good and I highly recommend Arrow Extermination.

It works

Problems are solved upon request - or even if I don't know to request. I can trust the services and the providers. My provider is excellent - on top of things, knows me and I know her, is consistent and thorough and knowledgeable.