Customer Testimonials
The store is run by a very knowledgeable and trustworthy man. That is the main reason why I go there. Other bike shops can be hit and miss because it is mostly very young workers that are rushed and not well managed.
Very knowledgeable and positive to deal with
Friendly, attention to detail and great advice
Helpful service and friendly staff
The team there ticked all the boxes, helpful competent, knowledgeable, quick and a great price.
It was my first visit there and I will definitely go back.
Everything. Basic professional friendly service.
Very helpful whenever I have a problem or my bike needs servicing
Very friendly and helpful
We have bought two bikes so far and experience is great
Great shopfront service and customer communications.
Always excellent personalised service
Always great experience. Very friendly and helpful staff.
Jason was friendly and professional took the time to understand the service requirements and our needs for our bikes and offered excellent advice. Bikes felt good as new afterwards really appreciate the high-level of service.
The service here is terrific. Staff are very friendly and attentive. We were provided great care and advice while buying a new bike for my son. We were treated like locals who had been coming to the store for years, even though it was our first time in the shop.
Super helpful staff, amazing value and great quality gear. I've already recommended to so many people!
Quick diagnosis of issues with both my bikes and fixed same day too! Friendly service and reasonably priced.
The quality
Friendly, fast, competent local service
Friendly serv
Accessibility
Ability
Affability
Inventory
Very friendly service
Jason is very helpful and pleasant to deal with.
Best Bike Shopin Brisbane
Service was friendly & efficient & very much appreciated
Great service. Friendly staff.
Jason was very helpful in recommending the bike that met the criteria I wanted.
He was able to supply a suitable bicycle and the accessories that I wanted.
I'm very happy to recommend My Bike Shop in Mitchelton.
Helpful and knowledgeable
I was blown away by the level of customer service. Patient, informative and invested in our best outcome. Thanks for the reminder that really great customer service does still exist. They say that people remember the way you make them feel and I felt elated for the entire day after our interaction.
Clearly a shop that cares about what they do - a great job done at a very reasonable price, we will certainly be back.
Efficient and Friendly service
Friendly staff, good quality work and reasonable prices