Customer Testimonials
Exceptional customer service provided with professionalism and thoughtfulness. It is always a wonderful experience dealing with My Bike Shop.
Responsiveness, communication, reasonable prices.
Great service to my bike. They are so nice, friendly. We take all our bikes here to get service etc. Highly recommend 👌
Jason and his team members are knowledgeable and always willing to help me find the best solution to any problems or bicycle accessory needs.
Service and advice
Jason is patient and thorough. Excellent customer service.
We had a bike issue and they were fantastic with the warranty and communication with getting this sorted out.
Great dealing with Jason who went out of his way to sort out an issue that I had with my bike.
Jason from my bike shop is a lovely man to deal with. He is very accommodating and has looked after my mother's Walker for six years enabling Mum to get around with ease at her age care facility. No job is too hard for him and he delivers his service with a smile and a laugh and as always up for a chat. Very happy with his service. First name removed and Mum Isabella.☺️
Friendly, efficient service
Really appreciate Jason’s help and advice
Friendly and helpful staff
Always get great service and a great result from Jason and his team.
Jason is incredibly knowledgeable about all things bike.
He seems particularly good at sourcing difficult to get parts.
The 3 most important services people to me are my doctor, my dentist and my bike mechanic.
I hope he never retires.
Great products and excellent service, you won't do better anywhere.
Prompt service and good pricing
Quick service, reasonable price.
Excellent service!
Always receive good service, and I think, products are fairly priced.
Efficient
Professional service from an independent local business. Staff always friendly and helpful
I have been taking my bikes here for servicing for several years. The team is friendly, trustworthy and reliable.
If you got a bike, and it needs a little TLC, this is the place to go.
Great service and helpful staff
Very prompt service and advice.
You are local, reliable and generally inexpensive. Your range of bikes is extensive enough.
Knowledgeable, friendly staff and the fact that it's an independent bike shop.
I am an advocate for supporting local bike shops, to have a reliable and fair priced shop to get my bike serviced is important.
Jason and his team at My Bike Shop are dedicated professionals looking to provide the best riding experience for all their customers.
I have never felt pressure to buy, or an attempt to upsell. Jason offers genuine advice to help people, even if that advice will directly lead to a competitor because he doesn’t stock the item.
I have driven past the store for 7 years, and apart from a chain and brake pads I had never bought anything there before.
I could not be happier with the experience of buying my kids new bikes for Christmas through Jason. Knowing they have been built and checked meticulously, and with the comfort of free servicing over the next 12 months the whole experience was completely stress free. I can’t wait to watch my kids enjoy them for years to come.
Excellent service!
Great service and competitive prices
Brilliant customer service