Customer Testimonials
Customer service that is second to none
Friendly service, excellent pricing, staff who go above and beyond to solve problems.
Helpful service and friendly staff
I was very happy with the service and the attention Jason gave us when purchasing and after sale service on our electric bikes.
Everyone was very happy to help and really knew their stuff, r if they didnt they were happy to point us to the right person. I loved the willingness to reuse materials from other bikes, helping to save Earths resourses and my dollar!
Friendly
Efficient
No nonsense overselling
Offers to order in products not stocked
Very helpful and good service/prices
Great advice, knowledgeable and excellent service.
Very knowledgeable and always helpful.
It’s a delight to take my bike to Jason and his team. I always find them extremely helpful and courteous and would give them 100% for their customer service.I know my bike is in excellent hands when I take it in to their workshop.Name removed
My Bike Shop is local to me and each time I've been there they have what I want. The service, presumably by the owner, is prompt, knowledge based and always done with a smile.
Friendly staff and very helpful..
Always helpful and well priced.
Reliable, well priced, great service.
Honest, fair priced, communicated well, used savaged part to keep cost down and be sustainable, represented issue to manufacturer even though bike was not orginal purchased from the store.
Excellent service and very knowledgeable staff. They only do what needs done and keep you in the loop the whole time if anything changes.
Professional and HONEST.... I had no clue with an electric bike what was wrong.... called to collect 4 hours later and said it was easy fix and charged accordingly... gave a time for their honesty.
Friendly. Helpful. Knowledgeable. Ordered in the specific bike I was after.
Prompt and well priced
Polite adult to deal with
Knowledgeable repair service
Got my MTB serviced and now it feels like a new bike again. Thanks Jason.
Friendly service from someone who knows one end of a spanner from another. If you like bicycles, buying from the big stores is not good enough. You really want people who ride, maintain and fix the world's most perfect machine.
Easy to chat to small business just perfect
Very friendly staff. Excellent service and excellent workmanship.
Friendly, knowledgeable staff. Servicing & repairs done well and not over-priced.
Great old-fashioned, personal service and quality work at a reasonable price.
Sound advice and friendly service
Jason’s team at Mybikeshop was amazing to deal with. There great biking knowledge and customer service will definitely have me coming back for future work on my bike. Would definitely recommend for any biking needs.
Friendly, professional, knowledgeable, personalised service with attention to detail, to ensure wishes and needs are met both immediately and for years to come, even for a growing family.