Customer Testimonials
Professional, fast services, they know trek
Great local service !
Good prompt service at reasonable prices.
Great service
Always friendly and happy to help!
good prompt service. helpful staff.
Great advice, friendly and approachable staff.
Reliable, honest and friendly service which seeks to meet customer needs rather than sell a product.
Great service. Excellent communication and friendly staff.
Genuine service
Quick and easy….
Everything
Friendly and professional
My first visit and so far so good. Good service and good price on my new bike. Nice to see a family-owned bike business going strong.
Friendly, honest and did what was requested without forceful upselling
Great customer service. Accomodating staff and fair prices.
Very easy and streamline to have service done
Excellent start to finish. Good communication, prompt booking and service. Very professional.
Friendly knowledgable staff
Great second hand bike
Feedback, service, and helpfulness was amazing!! Servicing was super quick and they were extremely helpful!
Received all the information to make an informed decision about picking the right bike for me.
Thank you
Good advice
Friendly and reliable advice.
Work required was detailed in advance, with anticipated costs. Completed on the date booked.
I thought the service and production was A one . I also found the staff very friendly. And helpful..
We’ve been using My Bike Shop for more than 10 years. Jason and his team are easy to talk to and helpful when buying a new bike, accessories and parts or scoping bike maintenance or upgrades. They are reliable and always go the extra distance to deliver what we need. The advice given is always sound and trustworthy plus the price is always fair and reasonable.
Friendly, helpful and great to deal with
... You provide a quality service, and a listening approach; without dismissing the "general cyclist" who wants to have a go at getting out there. this isnt just about servicing the best guys with the best bikes, its about looking after mr average.. that's where i am, that's why i come to you

Fast affordable and efficient service with a smile.
Prefer supporting an independent LBS
I'll be back