Customer Testimonials
Rymes is great.
Or they were.
Now no longer locally owned.
Last email said no more local offices?
Been with them for years.
Up until this year being a repeat Pre-buy customer meant something.
Not anymore. No local office?
I'll be checking all options this coming spring. Instead of assuming I'll be treated as a valuable long term customer.
Great service, great people!
Friendly customer service and prompt response times
Dependable service
Extremely dependable.
I have been a customer for Rymes oil for several years, they have provided excellent service, repairs and maintenance to my system. in addition, they provide excellent oil delivery.
The technician who did a safety check at my house was thorough and helpful. We appreciate his courtesy and professionalism.
A positive response to a request
Easy to deal with!
Easy and convenient
Exceptional service in a challenging situation!
The monitoring of my propane tank and automated refills is great!
Your employees are very helpful
Monitoring and automatic pay. On time deliveries
A customer since 2011 and very satisfied.........
Reliability
Kelly Allen in the Somersworth, NH went out of her way to help me overcome the completely inept Superior Plus Propane customer service team. It took 3 weeks and 5 interactions with the Suoerior phone support team (after waiting on hold for 50-75 minutes every time) to get frustrated enough to drive an hour from my home to the Somersworth office. Although it is not open to customers, Kelly came to the door and listened to my issue. She said that it was not her role but she would do what she can to help me get my service established at my new home. She is a lifesaver and my family is very grateful for her help.
Great drivers
Prompt delivery after contact was made. Remote monitoring of tank status. The biggest complaint was the length of time it took to get thru to the customer service rep on the phone. Matters that needed to be discussed and that would not be solved with an E mail.
Deliveries are Always on time! A great group of friendly drivers!!
Ya. I can save a few bucks elsewhere. But the service is top notch.
Reasonably priced. Pleasant office staff. Hard working delivery personnel
There has been demonstrated a failure to communicate to the customers regarding the closures of walk in offices resulting in less than a high confidence level in Superior Propane. Better communication is recommended.
Price
Disappointed our tank got so low without an automatic delivery, but the swift service to rectify the situation was appreciated. The tech that came out due to gas smell was excellent and super nice.
everybody we’ve talked to has been very professional helped us with any questions. We’ve had excellent job delivering propane.👍👍
Promptness, professionalism, courtesy
The customer service is excellent. No matter how busy they are I am always talking to a friendly person who treats me with respect and never rushes me through the call.
Timely and competent
Dependable oil delivery on auto fill. Furnace cleaning was great. Gentleman listened to my telling him that I heard a clicking noise and he replaced a part during the furnace cleaning! He was very knowledgeable and I was very pleased. Thank you, Eileen Dockendorf