Customer Testimonials
simple delivery and request process
great service
Great Service! Requested propane on a Saturday and 2 days later it was delivered
Fair pricing, excellent service, wonderful staff and delivery drivers.
We have been customers of Downeast Energy for 25 years & have been content with everything.
That both you and I can read how much propane I have left, although I was running low and had to ask for a delivery.
We find your services to be very good. You
Deliver when you say you are. We also like your easy on line paying and of course your discount for paying immediately.
Called to have a delivery made prior to needing it so I didn't have to keep the path clear. They happily did it. Thank you
My only complaint is that the website sucks! The first time I used it didn’t allow online delivery ordering. I had to call the local office every time I needed propane. It was finally fixed and I could order fuel but in one month’s time it stopped working. It is still not working and I spent over an hour on hold on the phone only to find out my online order wasn’t processed. Fix it and people spend less time on the phone with your agents.
I've used Rymes for 20 years. I don't use a ton of propane but when it's close to empty, I contact Rymes and it is soon filled with no fuss or hassle.
The prices
We get propane delivery on time and when we have questions, they are snswered promptly.
Never had a problem with running out. Really nice how you have payment plans.
When my propane gets low, they are there to fill my tanks. The service men are very polite.
Recent furnace malfunction the day after the Jan 26 snow storm and I’m sure service calls were numerous. Called in our problem first thing in the morning and they were out here by 1pm. Jeremy was terrific!
Diagnosed the problem in just a few minutes. Cleaned out the dirty valve and had us back up running.
regular service and quick service when i need it
Prompt courteous service
The product has always been top of the line. However, the service is in a class all by itself. From Customer service to maintenance and repair techs and excellent friendly Delivery drivers. Thank You for 20 years of Amazing service.
Our oil was delivered a few days sooner than promised which was nice with this deep freeze weather we're having currently.
I like the fact that I can call, ask for a fill up, and pay when the product is delivered.
Most other oil business want you to request an number of gallons, which may or may not fill your tank.
Always nice on the phone.
When we call, you are very prompt in delivery.👍👍
No isses
No complaints! Appreciate the deliveries ... :)
Pricing and service is great
Very dependable.
Friendly and on time ... never tun out!
When I call, I get a real human and they are friendly and knowledgeable and they take care of whatever I'm calling about in a timely manner and I don't feel like I have wasted an hour and a half on the computer trying to navigate through a robot
Price and convenience.
Promp delivery and great price