Customer Testimonials
The man that came out to check and fill my tank was very professional,kind, explained what he did and let me know the gauge was reading correctly. Very helpful on short notice.
The customer service
Everything except where my delivery bills are left! LOL! The first time it was left on the windshield of a guest's car and blew off in the driveway where it was thankfully found! This time it was left on the front porch step where it could have been blown off and I would not have noticed it! Otherwise your service is great! if possible from now on, could the bill be left hanging on my front door knob?
:-)
I like the fast response to my needs and the willingness to help me with my gas needs.
Great customer service. Delivery is prompt.
User friendly website and excellent service
Promp and Courteous Service!!!
Fast service. Good employees
I like the stay fill program
N/A
Great service. Friendly staff.
Excellent service - always! A company that is always a pleasure to do business with.
Great service!!!
Have been pleased with the service at the home as well as the office.
Service has been good but the new scheduling method is confusing! I received 3-4 texts this last time, each one with a new delivery date and no communication as to why the first 2-3 scheduled deliveries were delayed.
Never have to worry about anything. Tank is filled regularly and their monthly auto billing makes everything so easy!
Easy to work with you - can call and schedule gas delivery easily.
That when you run out of gas all the way, even if it’s Sunday, they’ll come up and fill your tank
The technician that came to service our fireplace was wonderful . He was very thorough and explained a great deal about preventative maintenance. If we were told this when it was installed, maybe we wouldn’t have had this issue.
The frustrating part was getting the service scheduled. It wasn’t until my husband went into the office that someone actually did something to help us get it scheduled. calling customer service and being on hold for 12 minutes is pretty lousy service. Needless to say since superior has bought FREEMAN gas. Customer service has gone out the window.
The people who work there are very nice to speak with
Very nice people to talk with
Customer service when they answer the phone
Good customer service and on time delivery.
Great people to work with.
Excellent Service. Alll employees are top notch!
Excellent service and always responsive to our needs. The automatic refill program is great and saves me from worrying about gas levels.
Burns hot
Very professional, prompt with delivery, and trustworthy product. The staff are very helpful.
The bad part of the situation was our tank ran empty on Friday night due to the faulty monitor.... the good part is ya'll delivered gas mid-day on Saturday. The monitor needs to be repaired so all is good.
I call and they deliver asap thank you