Customer Testimonials
We're happy to have chosen Don Franklin in Somerset to upgrade our Jeep. Our sales rep, Enoch, was not just professional but fun and friendly as well. We were treated like family from the moment we arrived. We never felt pressured or rushed, and all our questions were answered promptly. The entire team made the normally arduous process of trading in and financing a new vehicle as pleasant as possible, and they went out of their way to make the add-on of a hitch to our new Jeep as easy as they could given that we live a few hours away from the dealership. We're not only thrilled with our new Jeep but with the friendly, professional service we received.
Quick service. Very polite and nice staff all around. They explained everything about my car to me after it was done being checked.
Get me in on time. They do good work and are friendly.
The service writer was very good and they identified and rectified a recall before I received the notice.
Love our Honda Odyssey. Cody Charles is a very friendly and not over bearing salesman. We have bought 2 vehicles from him just this year.
Nathan Stout is always professional and a pleasure to work with.
Very efficient
Staff listened my needs for a repair estimate. They were attentive to details. An appointment was set up and they evaluated the Jeep with an estimate.
My car was fixed and ready to go when promised
Service is fast and the staff is friendly.
Great service department always on time and very efficient
Everyone is always so helpful
Services are great. Great staff, very friendly.
Did not pressure me into anything
Good
Austin Harrison was great to work with. 2nd car I’ve bought from him. My 7th or 8th car bought with Don Franklin.
No “sales tactic” games played on women.
Nice waiting room. Fast and very convenient. Friendly staff
Everything! I’ve never had a bad moment or situation with anyone or department there.
I trust them
Friendly staff and great service
This is 5th Ram truck.
Friendly, helpful, professional
Service people know what they’re doing. Everyone is very friendly.
Everyone is so friendly!
Quick and friendly
1. I like the early bird drop off.
2. I like Internet scheduling.
3. Work is always done right and on time.
Quick service & good communication. I never have any issues. Customer service is excellent.
I have traded twice now at Don Franklin Nissan of Somerset. Both times my experience has been outstanding. I feel appreciated, respected, and appreciated. Wouldn’t trade anywhere else!!!
Good knowledgeable sales people, friendly , polite and not pushy. Nothing is too much trouble. If they do not have an answer they will find out and get back to you