Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   March 24, 2024 — Rated 10 out of 10 by Bill Morrow Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service great friendly employees

Report a concern   March 24, 2024 — Rated 10 out of 10 by Gary Hall Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Had our oil changed and tires rotated and both were finished within the time frame we were told would happen. Very friendly staff and very courteous too. Car was washed and cleaned when they were done.

Report a concern   March 23, 2024 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very smooth and friendly experience. I won’t purchase a vehicle from anyone else!

Report a concern   March 23, 2024 — Rated 10 out of 10 by B.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly employees and had things done in a timely manner.

Report a concern   March 23, 2024 — Rated 10 out of 10 by K.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great people!

Report a concern   March 23, 2024 — Rated 10 out of 10 by E.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The customer service is outstanding, from the time you walk through the door through the follow-up phone call the next day.

Report a concern   March 21, 2024 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service mgr very nice and answered all my questions

Report a concern   March 21, 2024 — Rated 10 out of 10 by M.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quality. Ease.

Report a concern   March 21, 2024 — Rated 10 out of 10 by C.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Efficient scheduling, personal attention, detailed reporting,

Report a concern   March 20, 2024 — Rated 10 out of 10 by Michael Mullins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was great Mr Robin Jones was great Thank you so much

Report a concern   March 20, 2024 — Rated 10 out of 10 by R.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional service.

Report a concern   March 20, 2024 — Rated 10 out of 10 by L.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was very kind and very quick

Report a concern   March 20, 2024 — Rated 9 out of 10 by T.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was contacted by Josh in Service and he kept me informed of the repairs being made to my vehcile.

Report a concern   March 20, 2024 — Rated 10 out of 10 by D.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You had what i was looking for in stock, in a variety of colors

Report a concern   March 20, 2024 — Rated 10 out of 10 by K.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great Service & always quick

Report a concern   March 19, 2024 — Rated 10 out of 10 by K.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was so nice and my car was done very quickly

Report a concern   March 19, 2024 — Rated 10 out of 10 by D.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’ve always been impressed with the customer service. They’ve treated me well and are always prompt. If there is ever an issue they make it right.

Report a concern   March 19, 2024 — Rated 10 out of 10 by R.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We had a great experience and good service. Your employee , Lamar Sexton was great. He provided excellent customer service . He explained everything very thoroughly.

Report a concern   March 19, 2024 — Rated 10 out of 10 by Charles Cromer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Sameday service!! Quick and even called back when vehicle was ready!!! Not use to that!!!

Report a concern   March 19, 2024 — Rated 10 out of 10 by Danny Woods Don Franklin CDJRF Sales Department
What do you like about our products and services?

Robin Jones, my sales associate did a fantastic job. His attention to detail was outstanding. I would recommend him to anyone.

Report a concern   March 17, 2024 — Rated 10 out of 10 by D.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and honest customer service and maintenance representatives. Quick to answer questions and more than willing to find answers if unknown.

Report a concern   March 17, 2024 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was treated very well by the service manager when I had a problem. My problem was diagnosed quickly and fixed.

Report a concern   March 17, 2024 — Rated 9 out of 10 by Earl Brumback Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love my Nissan Rogue. Appreciate the care the service team takes of us and our vehicle

Report a concern   March 16, 2024 — Rated 10 out of 10 by Timothy Barnett Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Don Franklin motors is the most honest car lot I have ever done business with. Highly recommend them.

Report a concern   March 13, 2024 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Do a great job

Report a concern   March 13, 2024 — Rated 10 out of 10 by S.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and nice

Report a concern   March 12, 2024 — Rated 10 out of 10 by C.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I live 2 hours away. I will never buy a car from my home town again. Don Franklin needs to put a car lot in hazard ky

Report a concern   March 12, 2024 — Rated 10 out of 10 by K.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is very pleasant and helpful. I also appreciated that I was called to tell me the cost of the service before it was provided.

Report a concern   March 12, 2024 — Rated 10 out of 10 by L.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick oil change service
Nice waiting area

Report a concern   March 12, 2024 — Rated 10 out of 10 by Sarah Webb Don Franklin CDJRF Sales Department
What do you like about our products and services?

The knowledge and Friendliness of the sales associates were next level!


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