Customer Testimonials
Customer service
Friendly people
I appreciate the genuine kindness and overall handling of the purchasing of our vehicle, (Danny Sweet, Adam Bryant,& Michael Larkin) were very professional and very helpful! Then when it come time for having my vehicle serviced, Josh was super helpful!
Highly recommend Doing Franklin’s for your next purchase and or service needs!
Very willing to help when an emergency occurs. Very friendly and knowledgeable staff. They always let me know what is going on and what they need to do in the service department.
Larkin was great he knew what he was doing
We had a problem and got it solved really quick thank you all with our purchase. It was pretty quick thank you all
Friendly, helpful staff.
I always feel very well taken care of.
I love my rogue everything about it and also I love the customer service that I receive when I go to have my car serviced.
To this date I am very satisfied with Don Franklin Nissan. The service and treatment have met or exceeded our expectations.
Friendly
My sales guys were not pushy at all,( or I would have left lol) they were extremely knowledgeable, helpful, very polite & so nice! I was totally impressed.
Someone taught these young men well!! 🤗
Dena L Bertram
I contacted DF online and met with sales person for a test drive. I haven't been pressured to purchase!!! That is much appreciated.
Quick and efficient
My Rogue is fantastic on fuel economy and for a 3 cylinder hard to believe
Everything
Very respectful, fast, very understanding.
Best mechanic around
I very much appreciate Tony in service!! He always takes great care of me and keeps me informed. He is very polite and efficient
Was able get an appointment within just a few days. They were very clear about the cost and time it would take and followed up after my appointment.
Great pricing and friendly staff. My 1st service appointment was started on-time and finished timely.
understandable discussion no jargon used no rushing showed invoice
The service staff is always friendly, knowledgeable and helpful.
Oil change and tire rotation was fast and convenient!!
Robin and Shane were wonderful to deal with. They made it a painless and enjoyable experience. I would recommend it to all my friends.
Cody……… Great guy highly recommending very friendly outgoing. and we’ll go above and beyond his job to see that his customers are happy he most definitely has 110% invested in his job……. So again, I say, Cody Cody Cody Cody…….. Go Vols
Jonathan Upchurch
&
Debbie Lawson
Quality products at a reasonable price.
The service department is the best I’ve ever seen. I’m a busy Computer IT guy, transportation is vital for my biz. Thanks for your quick repair.
Mike V
American Computer works
Somerset, Kentucky
I'm 70 years old and have bought alot of new vehicles! Your the first not to give free tire rotation! Maybe you should look into that!
Everything