Customer Testimonials
Always the best departments, service and sales people
The friendly service and people.
Friendly, took an extra day to get a parr;: I was kept informed.
Our needs changed so we drove up and Justin Judd came out to greet us.
We came to an agreement with the help of David Couch and the whole process was very easy.
Now we have the truck that we needed and its perfect.
The service was prompt and professional. Everyone at the dealership was most friendly and courteous. I highly recommend their business!
Service department is very professional and extremely knowledgeable.
Fast and Efficient service
Friendly, helpful staff.
I took my 2023 Nissan Rogue to have an oil change, tire rotation and air filter replaced. The service was excellent. I was greeted in a timely manner by Tony and he took the time to explain to me what was going to be done with my Rogue. I was then set in the waiting lounge near the front of the dealership. When my car was finished I was walked through what was done with it. My time spent at Don Franklin was stress free and comfortable.
Very nice folks.
It was a very smooth transaction , the easiest and most stress free truck buying experience I ever had, free delivery made this happen quickly. Enos Kauffman with K Man Transport
Friendly staff and quick turnaround for my service visit.
Everything is of good quality and services are performed professionally, with attention given to all details.
The service department is fantastic! Josh and Nathan are absolutely the best!
Friendly service
Service and professionalism.
I have always liked Dodge products. And since purchasing my 2019 Ram Rebel. The folks at Don Franklin have taken exceptional care of me and my truck
Courteous. Good explanation of procedures. Quality work.
Expert knowledge of product by sales person.
Commitment to verbal agreements and dedicated follow through.
Customer service is great at Don Franklin Service Department
Good customer service
The oil change department is very quick, reasonable priced and usually a short wait. the prices for vehicles are another thing altogether. Nothing cheap about there vehicles. and no negotion with the prices. finance charges are high too. New vehicles are way overpriced everywhere so I refuse to purchase a new vehicle from anyone
The service department is top notch. Their customer service goes that extra mile. If someone needs service done, I highly recommend Don Franklin Chrysler, Dodge and Jeep in Somerset. Those folks are the best around.
Helpful/friendly employees
The salesperson was very professional and helpful during the process. He presented all my options, discussed them, and we chose the best one for me.
The service department has also been professional and kept me up to date on the progress and time frame of service.
The representative was knowledgeable, courteous and got my truck back to as he promised. The services performed on my truck was top notch. This dealership in Somerset, Ky is the only place that I take my Dodge Ram trucks because they are very thorough.
Fast friendly service .
I can have minor services performed at other locations and still keep my warranty. I purchased.my vehicle from the Nissan dealership in Somerset and live in Corbin and can have services. performed at the Toyota dealership in Corbin and I a present Nissan owner.
Awesome team!!
prices fair service quick and done right. Lyle is always friendly and helpful