Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   May 18, 2025 — Rated 10 out of 10 by Thomas M Johnson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service went out of their way to fit me in for my oil change. They were friendly and courteous. Outstanding customer service.

Report a concern   May 18, 2025 — Rated 10 out of 10 by Roland Hensley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It was easy to schedule service online, the wait time to service my 2021 Ram 1500 was a reasonable amount of time, and the multi-point inspection is very thorough. The icing on the cake is the pricing is VERY reasonable, especially in today’s economy!
Thanks, Don Franklin Auto Service Center in Somerset!

Report a concern   May 18, 2025 — Rated 10 out of 10 by Yvonne Shearer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great selection of vehicles. Loved working with Robin. The Don Franklin warranty is truly unbelievable! And I’m back in my dream vehicle. It’s all a win!!

Report a concern   May 18, 2025 — Rated 10 out of 10 by Leo Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very fast and courteous service

Report a concern   May 18, 2025 — Rated 10 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It kinda quick

Report a concern   May 18, 2025 — Rated 10 out of 10 by Banessa Beasley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love your fast/friendly service and expert technicians!

Report a concern   May 16, 2025 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’m always taken well care of. Your service department crew is the best.

Report a concern   May 13, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cody was who I bought my truck from! He knows his stuff and will make sure to get you the perfect vehicle and best deal possible. Definitely would recommend him

Report a concern   May 13, 2025 — Rated 10 out of 10 by Richard Dickenson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was able to remedy the issue promptly.

Report a concern   May 13, 2025 — Rated 10 out of 10 by M.J. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Michael Zheng was very good to work with! He made the car buying experience very easy! I was very satisfied with the whole process. Thanks again!

Report a concern   May 13, 2025 — Rated 10 out of 10 by Stuart Goins Don Franklin CDJRF Sales Department
What do you like about our products and services?

The sales person

Report a concern   May 13, 2025 — Rated 10 out of 10 by Zachary Strunk Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service is phenomenal

Report a concern   May 12, 2025 — Rated 10 out of 10 by R.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people. I have had several Nissan's. I keep returning to Nissan. The Pathfinder is great, but the people are the reason I will return. Thank you Logan and Cody for just being you. This group of service people could change how people think about car sales. I don't usually give reviews or answer surveys. I ordered a product for the Pathfinder and the service will have me driving back to Somerset for my regular maintenance on the vehicle. How many places can make you look forward to working with them every 4000 miles?

Report a concern   May 12, 2025 — Rated 10 out of 10 by C.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy too work with and good people helping you find what u want

Report a concern   May 12, 2025 — Rated 10 out of 10 by Stacey Coyle Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Robin jones didn’t stop until I wanted the monthly payment that was best for me…

Report a concern   May 12, 2025 — Rated 10 out of 10 by Bethany Wethington Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was treated like family and not a customer! It was such a good experience! Tyler and Shane did an awesome job!

Report a concern   May 11, 2025 — Rated 10 out of 10 by Rodney Adams Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is great

Report a concern   May 11, 2025 — Rated 10 out of 10 by Richard Kinney Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is very professional and clean with your vehicle and they always explain any repairs needed very clearly

Report a concern   May 10, 2025 — Rated 10 out of 10 by R.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service staff!

Report a concern   May 9, 2025 — Rated 10 out of 10 by N.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff is always been friendly and very polite to me. They always answering any questions that I got and make sure that I understand what they’re talking about.

Report a concern   May 9, 2025 — Rated 10 out of 10 by R.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great staff! Very helpful & friendly. Knowledgeable as well!

Report a concern   May 9, 2025 — Rated 10 out of 10 by John Engle Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service on the cars is absolutely great. He got good staff.

Report a concern   May 9, 2025 — Rated 9 out of 10 by K.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service and quality. Friendly staff.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Lucas Burton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department goes above and beyond to make sure you are aware of every step they are taking to get you and your vehicle back on the road. Really friendly staff

Report a concern   May 9, 2025 — Rated 10 out of 10 by J.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service , friendly staff

Report a concern   May 7, 2025 — Rated 10 out of 10 by Milton Morrow Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Clean and courteous staff and atmosphere. Cody Charles is awesome. I've bought my last 2 vehicles from him at Somerset Nissan.

Report a concern   May 7, 2025 — Rated 10 out of 10 by H.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Good personal service from Salesman Donovan.

Report a concern   May 6, 2025 — Rated 10 out of 10 by Boyce Elza Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Helpful

Report a concern   May 6, 2025 — Rated 10 out of 10 by J.V. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Cody was very helpful and very knowledgeable on the vehicle we bought. He is very knowledgeable on the product he sales.

Report a concern   May 6, 2025 — Rated 10 out of 10 by Columbus Wilson Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great people in the Dealership to work with


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