Customer Testimonials
Service is quick and the people are super nice!
I can’t say enough great things about my experience at Don Franklin Chrysler Jeep GMC in Somerset! From start to finish, the team went above and beyond to make sure I found the perfect vehicle. They helped me get a fantastic used 2023 Toyota Venza, and the whole process was smooth and stress-free.
What made it even more special was the personal connection—some of the workers knew my dad, who also worked in car sales. It was such a meaningful touch, and they treated me with the same kindness and respect they had for him.
On top of that, they made the day unforgettable for my son. He had the best time exploring the muscle cars, big trucks, and even the police vehicles. He’s still talking about how awesome it was!
If you’re looking for a dealership that treats you like family and truly goes the extra mile, I highly recommend Don Franklin Chrysler Jeep GMC in Somerset. As a repeat customer, I can confidently say that they consistently deliver top-notch service. Whether it’s your first car or your sixth, this is the place to go! Thank you for making this another exceptional car-buying experience!
We love the rams and service is good in somerset
The salea guy Zach was awesome. It took longer than i was hoping for but they got me close to where i needed to be.
Your service center is very friendly and there is not a long wait time.
Lyle in service always friendly, helpful and efficient
Why can’t they fix my U CONNECT on my screen on the center dash? It’s been a year now ever since they done some warranty work in the dash
Salesman Tyler Wesley was amazing from the start! He was very responsive to all my questions and made the entire process seamless. Highly recommend Tyler and the Don Franklin Team.
I live in Ardmore Alabama I saw the 2022 Challenger Hellcat on the internet. Donavan Bryant helped me with my 2018 Challenger TA 392 {pictures and vin provided) trade in. He quoted me a fair price. Myself and my wife drove up to Somerset. traded cars and drove back to Ardmore. I am really enjoying the Challenger. Very happy with Donavan Bryant and Don Franklin service..
Any chance I could get a copy of the options this one has.
Fast and courteous. Reasonably priced.
The sales person that took care of me was Enoch. He did a great job. Professional, courteous and patient. He was very knowledgeable on the features and specs. of the Charger we test drove. I was very impressed with the overall staff and atmosphere of the dealership. It was lay back and comfortable not high pressure.
I would recommend Don Franklin Ram / Dodge to anyone that asked about them.
Love the Jeep. Service Department has Always Been great with helping me.
Friendly and willingness to listen to my thoughts. Repairs promised and fulfilled on a timeline that they originally set.
Quick
Excellent customer service greeted no wait
Conner the sales rep did a wonderful job talking to us about the vehicle. Sorry, do not know his last name. He was very professional And answered every question we asked him. Very respectful and helpful. Connor works at Don Franklin Nissan of Somerset Kentucky. He sure is a keeper. I will definitely be back if I need another vehicle and talk to Conner. Thank you and God Bless.
In stock parts
Friendly, knowledgeable, and extremely helpful staff.
The service department was a great help with me getting my truck back in shape. Lyle was a great help with understanding what I was looking to get done and getting me a great price for the parts and labor. He was great to work with and a big help. Zachary the service tech done a great job in replacing parts and take care of my truck. I was amazed with the way it handles. It’s practically a new truck. It was a great experience.
I’ve had about 3 Nissan vehicles over the years and I loved them all. They handled well and had great gas mileage.
Very good bunch of guys that work there especially Seth.We have bought three vehicles here and when we get ready for another one this is where we will go.
Great service and Tony Soto is so very helpful and courteous! He makes you want to come back!
I love Nissan!!!
Don Franklin of Somerset continues to strive for exceptional customer service. I appreciate Lamar and the customer service team for their accommodation and attentiveness during the vehicle repair process. Sometimes delays and unexpected costs are inevitable, but Lamar’s willingness to provide insight into potential delays and additional costs as they arise are always appreciated. Your dealership is fortunate to have his as a member of your team.
Corey Jones did an outstanding job performing maintenance and diagnostics on my truck.
Friendly and on time service
Don Franklin employees are always ready to explain what they did to my auto and they go over a check list of things with me. I know my auto is well taken care of at don Franklin.
Professional, friendly smd honest. Josh in service was excellent!
Easy to get in.
Local service.
Quality setvice