Customer Testimonials
Service Department is over the top!!!! Like l’ve said before. Service rolls the red carpet out for me. Detailed and always follows up. Service manager’s and service technician. Thank you! Don Franklin’s Dodge,Jeep, Ram as a whole , Thank you!!!
Everything
Fast and effective
Doesn’t take a lot of time waiting when getting an oil change plus the guys are very nice as I had ask one to help
Me put my phone back in car and was very helpful and did it!
Always have good service at Don Franklin Nissan n Somerset, KY.
The workers went out of their way to help . Overall they were very good
I have a 2017 Rogue and bought it there I have always had it serviced there and everyone has always been courteous and very helpful
Ive done business here several times and I will say Mike Jones makes it the easiest and fastest to put you in what you want. I will always continue to come back as long as he is there! If you want someone who is there to make sure you get what you want and are satisfied, make sure to ask for him. I promise you won't be disappointed!
I loved the customer service, it could have not been easier to work a deal. Worked the deal over the phone and came signed papers and picked my Santa Fe Calligraphy up. Promote Tyler Wesley to a greater position. This young man is the best I have seen.
Always very friendly and helpful and no time at all for a scheduled oil change!
I am an electrical contractor, I and my truck get dirty but yet u all still work on it inspite of what I put that truck through. U make sure all things are checked like filters etc.
The service your employee , Lamar Sexton , is outstanding. He always goes above and beyond to meet your service needs. We continue to come back because of Mr Sexton. Thanks Ray Last name removed
I like the friendly that you get and get the job done right they are service that you can depend on
It's just easier to make an appointment stop in and the young man that waits on us is really nice.
Friendly staff and fast reasonable service
Good quality. Very dependable. Service was easy to book on the app. Good price and stress free pickup.
I like how the salesman was straight to the point about getting us into our 2018 Chevy Cruze
Nice friendly staff. Good to deal with.
Very nice and a clean facility
Always friendly, and willing to help you in any way possible
Very good sales staff, easy to deal with. Great dealership
Good service abd great product
Great customer services and s great price
We had a good experience and felt treaded fairly.
I have bought several vehicles and parts from Don Franklin and have always been satisfied with the service I have received from them.
Timely appointments and fixes any problems.
The courteous employees. Always there to help.
Local and friendly staff
It was a pleasure to have them work on my vehicle. They were very professional with their work.
Helpful and patient staff this time