Customer Testimonials
Good variety of selection. But what got me was Connor and Dawson. Unbelievable service.
Everyone was very friendly.
Excellent service at every appointment I’ve had. They keep you informed about your vehicle if it needs anything else other than what you went in for. If there’s an issue after your car is serviced they are on top of it. Recommend to anyone.
No problem
Great service department very polite and curdious.
Great customer service, they kept me updated at each step, got the job done fast and really affordable. 10 out of 10 will be back soon
Love my car and so far the staff have been friendly and take time to explain things.
Nathan and his team in service were nothing short of amazing. I would drive out of my way to make sure we continue to be Don Franklin customers.
Knowledgeable staff that made the buying process easy!
Very courteous stafff knowledgeable, very efficient and just all around great I have recommended them many times to my family and everyone else
Cody was great to deal with. He had a vehicle brought in from Lexington location for us to purchase
The employees. Top notch in knowledge of my vehicle. Very courteous and polite.
Professional but friendly and welcoming.
Almost always have a good experience at Don Franklin Nissan sales & service departments.
Awsome job
I like the communication and thoroughness from your Nissan service dept. I can always expect a call from the representative to let me know if something is needed to be done in addition to the oil change service. He is knowledgeable about the vehicle and explains the issue and has the cost for me. Great customer service!
Lyle was always very responsive and professional
Price and efficiency
I like the friendly, prompt and efficient service. I don’t like paying a service fee for using my credit card.
I was treated real good on the phone buy Mr Perkins
Honest and good to deal with
The buying process is always easy and time efficient!
Everything was excellent at the service department
Fast service great customer service
Good service!
Don Franklin maintains a comprehensive inventory of vehicles that should appeal to any type of buyer, compared to other dealers with limited and often uninteresting options. Their staff shoots straight, is accommodating and enjoyable to work with. Moreover, they do not use corny car sales tactics or pressure buyers into options that are unwanted.
This is our second vehicle purchase with the Don Franklin team and expect it will not be our last.
Easy buying experience
The salesman Zack Morrow was very friendly and helpful. I’m very satisfied with my jeep. I would come back and buy my next automobile from the same dealership.
Love it the salesman was very nice polite and very helpful
1. We got to look at a vehicle
2. It did not take all day
3. I wished that we had done this along time ago
4.we couldn't expect to be treated any better I would recommen you all a lightly rated lot.
5. The new sales guy was very nice.
I came in for an oil change and tire rotation but I mentioned that I heard a rattling noise under the car and asked if they could take a look. They were able to fix it with a couple of clips and I was not charged anything extra. Other places I have been would have made it out to be an expensive fix. Thanks for being honest. This does not happen much in this world anymore.