Customer Testimonials
Service is verybhp
I've had nothing I've had nothing but positive experiences with Don Franklin Nissan from the purchase of my first Nissan Sentra to the most recent purchase in 2024. They have done service to my car every time it needed it. I called and within a day or so they had me in to do a oil change and tire rotation. I've had one other instance where I had to have major work done to the car. They had it done in just a few hours. It took forever to get the part but it didn't hurt the car in the meantime so it didn't really matter. I'd recommend Don Franklin to anyone looking to purchase a new or used car because they'll do you right.
Service was excellent the staff was helpful and knowledgeable and courteous
Communication and quick service
Made appointment at a convenient time for me.. Recall service was done quickly
Service Department was prompt and precise in resolving my vehicle's lighting issue.
Very friendly, professional & fast service.
Everthing is great with service and the people that work there
Quick oil change
Very thorough check of all fluids wipers tires etc
We have always had good service and reasonable amount of wait times for the services we have had performed. The staff are always helpful and not pushy trying too sell more service than needed.
Sales staff here are the best, very helpful, not pushy and will work hard to find exactly the best fit for their customers!
The service was great. I appreciate Mr. Webb doing his best to find what we was looking for.
Customer service was great, specifically Tony Soto. He went out of his way to make my experience a pleasant one. He has great customer service skills.
I brought my 2015 Jeep Wrangler in for an oil change, and to check the brakes. They found that I needed new brake pads and replacement of a rotor! Thank you Lamar for excellent service and checking on things thoroughly! Jeep is running great now!!!
Everyone is very nice and polite there. Helpful too.
Quick and friendly
Tony’s always helpful and friendly
Fast professional service, very knowledgeable staff & mechanics
Always courteous
No problems
Your facility is consumer friendly with drinks and seating not near the noisy service area. The Service Advisor told us where the restrooms and lounge areas were located and said he would come get us when they were completed. Our vehicle was pulled into a covered area allowing us to exit safely regardless of the weather conditions. All areas were very clean and facility signage well displayed.
Speed and dependability
Niki has been great to work with and the customer service has been great!
Great service!! Friendly and very professional
Fast and friendly customer service.
The promptness of getting an appointment and the actual service of my vehicle
Vehicles, service department & Jeremiah Perkins in sales
Great staff!
Professional people
The people are absolutely amazing here!! Me and my husband have bought 4 vehicles from this dealership and we love it and our cars.