Customer Testimonials
Able to have early morning appointments
Excellent service..
Everything was good
Don Franklin has the best inventory, staff, and convenient locations to handle all my auto buying and service needs. I have bought the last several vehicles we own from them and will continue to do so happily.
Products and services is excellent
Excellent service as always, timeliness, knowledge. The experience was great! Will continue buying vehicles from Joe and Logan!
The sales person Brandon Williams and finance manger Shane Poynter at Don Franklin Nissan of Somerset were amazing. They were able and willing to work with my daughter and I this past weekend to purchase her first car. We will definitely be referring more people to the dealership for their next car purchases.
Salesperson and manager were very helpful.
Good friendly service from staff Jeremiah Perkins takes time to answer any questions an works hard to find what your looking for plan on buying again
They take care of my auto needs anytime I need them
The entire staff is kind and friendly. Very Helpful too!Thanks why we trade there and have for many years! Also, really good service department!
the service was excellent
Good service nice friendly employees
Robin, my sales rep was great to work with. Truck was clean and fueled up ready to go when we arrived to pick it up.
Friendly professionalism from sales to service.
Love my 2017 Titan Platinum Reserve . The service is great employees are have been awesome to deal with . Would recommend Don Franklin Nissan and Kia in Somerset to anyone
Excellent help and service was provided during the time I was there.
The guys at Don Franklin Auto were really great. They diagnosed the problem very quickly and worked hard on getting us a rental vehicle while working to get the part in that we needed. They were great in communicating and keeping us updated on what was going on with the progress. I would definitely go to them if I was in the area again and needed service and certainly recommend them to anyone.
Great service
It took a long time but, in the end, my wife and I was happy.
Very friendly, knowledgeable, and efficient service all the way to my car door!
Friendly, fast, and professional. We’re glad we bought our truck there and will most likely get another vehicle when our lease is up. We highly recommend this dealership!
Very friendly and great service.
There friendly service and Knowledge
Lamar in the service department is awesome. I recently had an issue with my 2020 ram on the way to work and I drove straight to the service center in Somerset. He had my truck in the shop immediately and the problem fixed by mid day. Very courteous and very professional. I give Lamar an A+! Thank you!
I really like my vechile I purchased. The salesmen were wonderful, and very nice. That’s what it takes to sale if he had been rude I would have walked without even looking at a vechile. I will definitely recommend Don Franklin to my friends.
On top of it
Friendly staff. Wail time not too bad. Although price went up $10.00!
Always nice people to deal with.
The excellent service and selling ability of sales! The quick response to get what I wanted and the finalization of sales. I highly recommend Don Franklin Ram in Somerset.