Customer Testimonials
Overall service and how quickly they get you in and out.
All of it
Customer service is always great here. I have been getting my vehicle serviced at this location for almost a year now. Highly recommend, I call for an appointment I am in within a couple days usually time & date I choose, never have to wait long, staff is very friendly
I went looking for a specific color in a Nissan Pathfinder. The color I wanted was available. In addition to that, they had a second pathfinder with different interior on another lot. They were willing to bring that vehicle to the same lot so I could compare the 2
Great Friendly Service
Great product and the best salesman you can find! Gary Gentry.
Quick and easy process with well trained staff.
Workers were very friendly and helpful. Can’t imagine a better person to buy from than Jonathan Owens.
Great people willing to help you get approved awesome bunch.
It was a great low pressure experience. The salesman done a great job helping us.
the salesman was great .....
I currently drive two different Nissans...a 2018 Titan SL and a 2023 Pathfinder Platinum. I really like both of them and I'm hoping to get many more years of use out of both of them. I've had good service with them, and I've been happy with my service at Don Franklin Nissan so far.
Very personal service and great selection to choose from.
I liked the selection of vehicles that you had
Dale Edwards at the Somerset dealership is great. Helped me from start to finish with purchasing my new vehicle.
Don Franklin has taken care of me and my friends and family for around 20yrs! I refuse and will never shop anywhere else! EVER!!! So easy to work with and no pressure sales is what I'm all about! Highly recommend and will continue to do business with!
You can’t beat a Ram truck I got great help ordering my new truck from Don Franklin
Good customer service Steven Begley was so helpful
Great service
Slick and efficient servicing , good customer service and great value
Lamar was very polite and professional. I had an oil change and tire rotation
Good service department now that ownership changed. Very pleased.
Great Place!!! Great people!!!
Went above and beyond to get my vehicle out the same day
Good and friendly
Nice people
The service abs parts departments both have professional polite and friendly staff. The pricing is very reasonable and the speed is fast.
Your people are very down to earth and extremely helpful. I came in with the soul purpose of walking out with a truck and I did just that. Other dealers only had one or two trucks to choose from. Your inventory of trucks was very impressive. Found exactly what I needed.
Top shout out’s to:
Dale Edwards
Joe Henderson
Salty
And the mechanics department for changing my oil and fixing an exhaust leak in my Ram I drove down in.
Ps,
I pass this information on every where I go.
Eric Owens and Seth at Nissan was wonderful to us. We appreciate them

It was a pleasure working with Cody Charles. He made sure to find me what I wanted and got me the deal I could afford...