Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   October 26, 2022 — Rated 10 out of 10 by Robert Hardwick Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great experience. It was very nice to be greeted at my vehicle when I arrived. The service was quick and the workers were very polite. The free car wash was a nice bonus! Thank you

Report a concern   October 25, 2022 — Rated 10 out of 10 by R.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly personnel, efficient and dependable service

Report a concern   October 25, 2022 — Rated 10 out of 10 by Romona Phelps Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The guys are great and they keep my car running order great!!!

Report a concern   October 25, 2022 — Rated 10 out of 10 by B.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love the Ram brand

Report a concern   October 25, 2022 — Rated 10 out of 10 by H.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I got my first truck from you all took good care of me been same on this one to thank you

Report a concern   October 24, 2022 — Rated 10 out of 10 by R.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Polite salemen

Report a concern   October 24, 2022 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly

Report a concern   October 24, 2022 — Rated 9 out of 10 by Timmy Foutch Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar and the other technicians are very great at their jobs.

I have been treated very fair and quite fast, the fellows deserve a very good raise!!!

My problem is with the salesperson that sold me the truck, the vehicle didn't have any rear seat headrests , I was promised that they (Don Franklin auto sales) would see that I would receive them, but four years later, and still no headrests
I was told that since I didn't have anything in writing, that I would have to purchase them myself.

I was raised by, your give someone your word, you stand by that, no matter what happens.
I will never recommend them for any more sales. Because they will never stand by their word. They are just lieing to people to make a sale and get the commission!!!!!!!!

Report a concern   October 24, 2022 — Rated 10 out of 10 by M.S.I. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Thank you for taking care of my vehicle needs....very kind and courteous environment!

Report a concern   October 24, 2022 — Rated 10 out of 10 by L.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everything was great

Report a concern   October 23, 2022 — Rated 10 out of 10 by Danee Fogt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service from Don Franklin of somerset. Handled my recalls on my son's truck and kept me informed throughout the repair. Making an appointment is always easy they always get started right away and anticipated work time is always accurate. I am very happy with lamar sexton he explains what work is necessary and why. I will continue taking all my vehicles to Don Franklin of Somerset.

Report a concern   October 22, 2022 — Rated 9 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The process went well. No problems.

Report a concern   October 22, 2022 — Rated 10 out of 10 by Liz Shannon Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional and price of oil change

Report a concern   October 22, 2022 — Rated 10 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and professional and genuinely want to take care of their customers

Report a concern   October 21, 2022 — Rated 9 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Thank you so much for assisting with the repair of the Nissan Rogue I recently purchased. It made a bad situation better, and I truly appreciate you all taking the time to reach out to me.

Report a concern   October 21, 2022 — Rated 10 out of 10 by Tonyna Sprinkles Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You all were quick

Report a concern   October 20, 2022 — Rated 10 out of 10 by Jessica Russell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service representatives

Report a concern   October 20, 2022 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone I spoke with was helpful and friendly and when told someone would get back with me they DID!!!

Report a concern   October 20, 2022 — Rated 10 out of 10 by W.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love the service dept Chad and David are awesome Chad called me after I got some repairs done couple days later to make sure my truck was doing ok I really appreciate that

Report a concern   October 19, 2022 — Rated 10 out of 10 by B.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly, fast, and even washed my truck!!

Report a concern   October 18, 2022 — Rated 10 out of 10 by Mandy Richardson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

High quality products and exceptional service always! Everyone including DeeDee, Lyle and Sandy took great care of us! Thank you guys so much!

Report a concern   October 18, 2022 — Rated 9 out of 10 by P.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Expert technicians. Timely service.

Report a concern   October 18, 2022 — Rated 10 out of 10 by Alan Gossers Alan Gossers Auto Sales Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service and parts department at Somerset Nissan ! They go above and beyond to help . Thanks so much!

Report a concern   October 18, 2022 — Rated 10 out of 10 by Donnie Kilburn Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Johnathan Owens was my sells person with my first vehicle I leased and was again Saturday the 15th, was very friendly and helpful. Made sure I was comfortable and pleased with my purchase. I would absolutely recommend him , and to deal with somerset Nissan. Love my nissan kicks. Thank you for your kindness and treating me like I was a friend.

Report a concern   October 18, 2022 — Rated 10 out of 10 by R.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I like the Nissan brand and the salesman was very helpful and courteous

Report a concern   October 18, 2022 — Rated 10 out of 10 by P.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I love the service and the kindness they give my daughter and I. They do what they can to answer our questions and resolve issues if there is any. If there was anything at all I would like changed it would be to bring back free oil changes. Especially, since other Nissan dealerships offer it to there customers when they buy a vehicle.

Report a concern   October 17, 2022 — Rated 10 out of 10 by D.T.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is extremely efficient and courteous

Report a concern   October 17, 2022 — Rated 10 out of 10 by L.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Michael was very respectful and professional. Great service thank you

Report a concern   October 15, 2022 — Rated 10 out of 10 by H.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The best customer service I have ever had purchasing a vehicle.

Report a concern   October 15, 2022 — Rated 10 out of 10 by J.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service and very professional


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