Customer Testimonials
Service department at Don Franklin Chrysler. Gary and Blake are very courteous kind, and knowledgeable in their line of duty. Providing excellent customer service and experience. The environment that they represent is hasslefree I’ll also providing quick service when . To me Chrysler/Mopar has always made and produced quality parts. However, the JEEP that I own right now had to have a steering dampener replaced a 24,000 miles which created a death wobble in the steering, which from my understanding is a common issue with jeeps. However, the part has been revised and hopefully this issue is taken care of. I have always drove Chrysler vehicles. I’ve been happy with the products that they do offer.. I understand that the manufacturers are always gonna have some issues with certain parts. With that being said in a perfect world you still can’t win em all. However, I still can put my trust and confidence in those at Don Franklin Chrysler.
Very willing to help me when my car wouldn’t start. DF sent someone to try and solve the problem quickly. They were very prompt in fixing my car.
Sales team were all fantastic.
I used to work with Andy Bright and believe he is good technical guy, and I can trust what he says. The other staff members have always been informative and polite.
The quality
Service advisor, Gary, is top notch.
Promptness
Courteous service
Number one
Have always been honest and helpful when I need something
Your friendly service
Great service. All of the employees are kind to their customers. Always good products and the honesty is so rewarding.
My only complaint is that I have had several small problems with my truck and it is adding up in dollars. The service dept. is great!
Fast, efficient service
Always great service and friendly people
Fast and friendly.
In the same town
Customer Service / Sales Team
Employees very helpful and courteous
Very helpful employees
Great Service and Parts department staff !!! I would not do business anywhere else.
Always ready when I arrive and get the work I ask for in a timely matter
As a former Chrysler dealer in Ohio “back in the day” I’d say it’s always 5 * Pentastar service at Don Franklins in Cambellsville Kentucky! Shout out to Gary Lambert in Service.
Fast, friendly and helpful service
Love the GMC terrain and the service was quick!
Prompt good service
Efficient and timely
👍
Blake and Gary customer service is top notch

Everyone was quick and helpful