Customer Testimonials
I am always treated with courtesy and respect.
Easy to schedule appointment online
Great service, no pressure sales and professional and knowledgeable staff.
Fast and friendly service
Everybody is friendly and service and quick!
We’ll done
I have worked in a dealership and been a service manager, the time frame to get a oil change is very slow, I call in and told will be a week or two before can get in, if you are that busy you need to make room for additional help in this area.
I use to do all my own work but have become handicapped and can't get up if I get down so I depend on you for service, I don't like there 10 min oil change area as you don't get what you pay for.
You even treated an “ out of tower” with respect! Nicely done! Thank you!
Very professional and helpful!!
Friendly staff
Quick and friendly service
Professional and efficient service. Friendly staff.
Good work and guaranteed all GM products
They are very friendly from the moment I walk in, to the moment I leave. They are very helpful with any questions I have. They don’t just do the work and then come tell me about it and have a surprise charge. They always come and explain what my vehicle needs and asks if I would like the work done.
Very fast and quick service.
Very fast and friendly, on time.
I received fast and reliable work.
I have always received excellent service with friendly and courteous service personnel.
Always good service in my truck - friendly and efficient customer service representative!
Very efficient and always eager to please!
Gary Lambert does a great job, kind and helpful
Gary and Blake have always been friendly and knowledgeable.
Get in on time you are told
Great service.
Friendly and on time
Great customer service. Both sales and service sides.
We dropped off our Cadillac and Tim made sure it was taken care of for us at the Campbellsville place. Tim helped us use our service warranty to pay for a new thermostat. This is our fourth or fifth vehicle we have purchased from Don Franklin and it’s because of great sales people like Adam Capps and service people like Tim.
You got my truck fixed and thank you
I get my vehicle serviced very quickly and everyone is so polite,I recommend them to everyone that ask where I get my SUV serviced very quickly.
My truck acts like it did years ago. That’s great. But it did take a long time and sure cost a lot. I can’t imagine how much it costs to run a shop like that and dealing with phantom problems all day. Not to mention keeping the current computer programs etc. Thanks for everything. Jeff