Customer Testimonials
Always been good to me an very helpful
Quick service
Customer service is excellent! Service tech explains everything great. Very quick and efficient. Great business, great employees with excellent experience and service!
Thank you
Friendly staff
Everyone was really helpful and nice
Services are on time and performed quickly. All work needed to be completed is made aware upfront.
I value the ease of scheduling our vehicles service maintenance and the courteous, professional folks managing the entire process. Our family purchases all vehicles from the Don Franklin Family of dealerships and has for over 20 years!
they always do their best to accommodate me.
they help me when i was desperate
Very fast. Very friendly service.
I like that the waiting area is very nice. The employees are very kind and considerate.
I like the Service I am not happy that I was led to believe that my five-year extended warranty was for eight years three years original warranty, five years extended platinum warranty AC compressor went out and I ended up having to fork out the money.
Warrt
They are all very nice!
But I will not be going back to Russell Co. !
Prices are reasonable
Service is Great and the vehicle's i am just great.
Very affordable and fast service
All went well
Very prompt
Tyler and Jay were awesome! They took good care of me and have so in the past!!
Fast efficient service!
The representatives who help us at the front desk of the garage.
I’m very pleased with the services. Very friendly group that work here
Wry cooperative and helpful
Franklin has great selection, fair prices, and expert service. Knowledgeable advice, friendly employees, fast service, convenient process. They keep my cars on the road. Happy Customer.
The service department is awesome. I always get greeted and treated kindly. Each time I’ve taken my van in for service I’ve been very satisfied.
Reasonable price for an oil change and quick service.
Professional and knowledgeable staff.
The service was fast and the technicians and the employees I had contact with were very nice and had lots of knowledge about my vehicle and the services I was receiving.

Very prompt and courteous..