Customer Testimonials
Great service department employees.
Pretty reliable. Been going there for years
Purchased and service my Ram here! Service department does an excellent job and properly adresses vehicle concerns in a quality and timely manner while keeping you regularly! The sales department works hard on finding the vehicle you want and how you want it! I have personally dealt with all of the surrounding Ram dealerships from E'Town to Franklin and Don Franklin is hands down the best! 10/10 would highly recommend them for all of your vehicle needs!
I can always get my truck in. Service is usually pretty good and efficient.
The workers are very friendly and helpful.
Over the years I have dealt with multiple service departments and I can honestly say Don Franklin Dodge Ram is by far the best service team I have ever interacted with!! Gary and Blake are friendly, knowledgeable, timely and professional!! They have earned my trust! As a Navy Veteran I’m so thankful the service department provides a Veteran discount — this means a lot!! I give Don Franklin Dodge Ram my highest possible recommendation!! Please pass along my sincere thanks to the service team for a JOB WELL DONE!!
It was a good experience overall
The friendly atmosphere
Ease of scheduling and availability
Quick
Personal , service , and every product I have used is top notch
Service was wonderful
Prompt service and noted and fixed my tire that had a screw in it
Always very fast & friendly! Standard oil change with tire rotation only took about 30 minutes.
Friendly folks
Professional, great service. Knowledgeable service department.
Sydnie did an amazing job helping me find my car. Everything was smooth and easy.
Dwayne was amazing about getting my truck in to get it serviced and the brakes checked out for me. He called me soon as they found the issue quoted me the price and they had me ready to go before lunch time that day! I’d highly recommend Dwayne to anyone for there service needs!
They have not been pushing services on me that I do not want. Efficient
Good service friendly people
Friendly, knowledgeable, professional
Being able to call those people who are in charge & they bend over backwards to make sure that the customer is taken care of
Fast, reliable service
Tominess, friendliness, professionalism and great results
Timely and professional service
Everything
Good service. Thanks
I have been to 2 Don Franklin. Both did a great job. In campbellsville they fixed a warranty issue and found an issue which was fixed and corrected which saved me money and a big Hassel. I would recommend them to anyone looking for service or purchase!
Got me going in a timely manner .
Services - I've been using DF Service Department for normal maintenance plus other service requirements since I purchased my Ram 1500 in April 2017. My truck now has nearly 182,000 miles on it and I've always been very satisfice with the service and the courtesy of the employees.