Customer Testimonials
Customer service handlers were very proficient and courteous professionals.
Fast service.
Everything!!!
On time
Very friendly and always helpful. Have never had a bad experience when dealing with any of their dealerships.
Friendly associates. Always answers all our questions.
The all around service provided, from maintenance, to repair unexpected issues, and in this case of mine, I had hit an animal carcass in the road, causing quite a bit of damage underneath the van, and the service department worked with and communicated with me and the insurance co. There was absolutely none of the time consuming back and forth beteeen service and insurance, saving me time and headache, and all questions were answered and done so promptly.
Employees are Friendly and
Knowledgeable
Friendly and knowledgeable staff.
Friendly
Pricing for the mileage on the cars and good inventory selection ,great salesman Anthony Karnes
Everyone was so polite and helpful and they were able to get me in right away
Very friendly and nice people working there. They work with you to get payment where you need it.
Friendly and polite service from sales to car service.
Nice, straight to the point, knew an appropriate time to respect objections and preserve a long lasting reputation with the community.
Fast friendly service
Friendly service. No pressure. Very accommodating.
You always get me in. Very nice and professional. I’m a widow an a senior citizen a trust y’all not to try a get me to buy something I don’t need. I appreciate that so much. It’s nice to know I can trust you.
Don Franklin is always professional and my car is serviced in a timely fashion. The cashiers are always friendly and courteous!
They got us in and out quick.
The personnel at the Chrysler side are kind and respectful
Great
Service Techs are right on. I worked with Tim and although results came up short after this visit I will visit in 2 weeks and DF feels they have a remedy.
I was also impressed by how nice the Service Reps kept customers informed of service status and clearly explained bill.
Don Franklin does it right by service.
Great product, warranty, and service team was friendly helpful and timely. Awesome experience. Keep of the good work!
Excellent service. I depend on my jeep and they make me feel like they do a good job so I don't have any worries
The quick and friendly service
Staff was professional and helpful.
The customer service is always top priority. Everyone is always very professional and work on my vehicle is always done in a timely manner.
Had my Tires, Rotated and Balanced!
Some of the Friendly people you’ll ever met!
Friendly and capable employees. Always ready to help.