Customer Testimonials
As soon as we pulled in to the dealership we were already being approached by Jared Hollins who was quick to help us with anything we needed and was very kind and professional. The purchase process was quick and easy. Given the circumstances it took us to get the vehicle and our trouble with another dealership not informing us that the vehicle was not in fact sold after saying it was; the dealership gave us a deal on the vehicle which was much appreciated and really showed just how important customer service is to them. I would highly recommend Don Franklin of Campbellsville and would like to do business with this dealership on the future.
Quick and professional
Quick service
Efficiency and service
Fast and friendly. Love the communication.
Fast friendly service.
Good products professional services
Clean bldg
I like the service dept attention to detail
Fast and easy and very nice people
Cameron is the best service advisor. I was super thankful for him helping me charge my Tesla. While the machine didn’t work even after help, he said he would bring it to attention of the leadership to ensure it’s fixed to I can buy your red cyber truck.
Efficient and very nice
I think what like most is do feel like family.
They’re service dept
Excellent service
And parts dept.
The best!
Yes!
No question about DF being the best dealership to purchase and have vehicle maintenance.
Xxxx
First of all. I have always been a Chevrolet person so I just love your product.And second. I had the best sales consultant Amber Cardwell.She was so nice and explained everything just perfectly on the purchase of my 2025 Chevrolet Trailblazer which I just love.Thank you again.I highly recommend.
Very professional and friendly. Efficient work.
All my work is done in mannerly time. It's always done well. I have no problem getting in and out on time. When ever I have a problem with my truck they always get me in to check the problem out. That's what I like about the service department .
GM parts and customer service
Amber Cardwell was great to work with!
GMC Automobiles
Everyone is so polite, helpful and professional. The service was performed in a good amount of time and with good quality.
You took care of the engine problem on my GMC Terrain, and it’s running like new. I’m so grateful!!
Good quality products and good service
Quick services got me right in
Fast and no issues
The Don Franklin Campbellsville Service Department is absolutely an excellent one. They are very professional and skillful in taking care of our vehicle. We really appreciate having them here in Campbellsville. Right from scheduling and through the actual service being performed by the techs, everything goes very smoothly and efficiently. Customer service advisors are fantastic in explaining things clearly and following through on what needs to be done. It is great that they take the time to kindly explain things clearly so we can keep our vehicle very safe and dependable. It's also good to know that any parts needed are the correct replacement parts for our vehicle. Thanks to all at this dealership for being there for the community.
Service was excellent. Labor prices seem to be higher than the standard.