Customer Testimonials
friendly done quickly
Awesome group of people!! Always very kind and willing to help so your experience with them is top notch!!
Everyone is so efficient and nice
Very friendly and helpful people.
Gary & Blake are both great to work with. They explain what was done and work with you to make sure you’re satisfied. It’s usually done right the first time.
Fantastic job!
Easy repair/maintenance scheduling, reliable & affordable service
Easy to work with
Easy to deal with
This was my first visit.
I lived in Nicholasville and used Sutherland Chevrolet for 20 yrs.
I had a good experience at Don Franklin Chevrolet. They got me in and out in a timely manner. They found an issue with a rear brake and I will bring my truck back to have it dealt with. Everyone was kind & courteous.
Fast courteous service at a reasonable price.
Friendly service
Service department is friendly and helps ensure the customer is taken care of and understands what is going on.
Awesome team great and friendly
Gary and Blake are the best They go above and beyond to take care of their customers needs I appreciate them very much and consider them close friends
Very professional and answered all my questions on point. The service department was upfront with me about getting my truck in the shop. They did just what they said; got the truck in and completed the job in a timely manner. Thanks to all in the service department.
Anthony is a good person! 👍 Enjoyed working with him!
I just love knowing that my vehicle will be taken care of and the job is done right ! The sales ppl and the service desk are so helpful .
Anthony Karnes is the best ,was a pleasure working with him!
Friendly and respectful
Friendly and always on time.
Jared wasn't a pushy salesman when we were making a decision. He was able to answer all the questions we had and was very respectful.
Things went smoothly. Fast service.
They take the vehicle at the appointment time and complete the requested service. They also inform us of any needed to service to maintain the warranty.
Quick and easy
Fast nice to deal with
👍
Their service department has always been helpful and very respectful. They do the recommended maintenance as well as oil change.
The staff is very professional and accommodating. All service work is performed competently and promptly. I always take our three vehicles to Don Franklin for servicing and the attention is the reason we have purchased over a dozen vehicles from Franklin Family dealerships.
Every step of every process is fluid and without headache. Working with Ryan over in service has been great.