Customer Testimonials
Always professional service
I called and got an appointment right away and they completed my service very promptly and called me when it was ready! Always friendly and helpful.
Service department seems like they care about the customer.
Customer service! Everyone is kind and respectful!
They had my vehicle appointment spot on! They completed all the recall work and fixed the issue I was having with my vehicle and even had it returned to the nearest dealer when the work was complete. A big thank you goes out to the team at Don Franklin of Campbellsville!
The part was what was ordered. And cost was less than quoted
Friendly service, dependable and reliable.
Fast friendly service
Gary, Blake and their team are the best! They always go out of their way to take care of me and my Jeep! That is why I drive EIGHTY miles to have them service my Jeep instead of just using a local dealer! I purchased my Jeep at DF in Campbellsville and have since moved away but will continue to drive back to have them take care of me because of how great they are!!!
Always helpful and do a good job
Oil change and tire rotation
No pressure salesman, they made the deal i requested. Vehicle delivered beyond reproach. Facility was immaculate. Restrooms told a lot about the staff.
Service is always performed in a timely manner.
Also efficient
Friendly and fast!
Customer relations and fairness
Friendly customer service.
Accommodate service times to work with personal schedule.
NO up-sell yet.
Because they are good people and they try to get you in as soon as they can they are good people
Service does their best to help customers. Friendly and understanding.
Friendly stay gets the job done quick
Very courteous and even though I drive a Ford the GMC dealership gladly services my vehicle
They got it done and was very friendly.
Quick, professional and friendly service. I’m always satisfied
The service department keeps me informed of any potential issues during the service appointment. Service has been timely and efficient.
All employees have been professional and respectful. I know that I may have silly questions about my car, but I have ALWAYS been treated with honesty and consideration.
Don Franklin Chevy GMC always does a great job on my routine maintenance.
Rapid time frame and quality service
Your service department personnel are friendly, helpful, professional, efficient and prompt.
The prompt and professional attitude of the service department personnel are most appreciated. I enthusiastically recommend the Don Franklin family of dealerships!

I like the services I came to Don Franklin knowing what car I wanted. Service at the door was excellent and the entire process was very easy and smooth. I love my 2024 Chevy Trax