Customer Testimonials
Quality service
Service is timely and the service and parts department is ran top notch
You always welcome me and took care of my car right away
I got great support from Jared, my sales rep, he and Greg were able to get the car I wanted moved in a timely manner. It ended up being the car I wanted and it led to a great overall experience.
Very organized and they do the job. Friendly and helpful.
Great friendly place!! Very helpful to find what you want!!
Good service done in timely manner
Very pleased with working with Cody.
We love buying from them and love how you are treated to
Fast
Courteous service personnel.
Competent mechanics.
Good service Very helpful
Always a pleasure to do business with everyone.
Friendly, timely and informative
Everyone there were very professional and helpful.
Service was quick, thorough and technicians seemed very knowledgeable about their work.
Service was awesome. Got a little knowledge while I was there
Friendly service and quick service
.
Very friendly
Competitive pricing with good inventory!
Friendly
Quick
And they do a good job.
Fast, friendly, helpful, convenient, service from the entire team.
It’s quick and thorough!
Service managers
Purchased my new Encore in 2020 in Campbellsville. Don Franklin has the best service department! If you’re buying a new car or just need service I highly recommend Don Franklin
Service was friendly and cooperative.
I enjoyed working with all the salespeople. Everyone was very personable. I had a great experience and drove away in a great vehicle.
Easy to make appointments, friendly staff and easy to check out!

Quick and friendly. Always greeted with a smile. Clean drop off area, waiting room and bathroom.
On a different note your website for making an appointment is a challenge. It used to be easy. Don’t know why it was changed.