Customer Testimonials
Great service department..the best!!!
Local
Good people and professional.
You seem to care about your customers
Very friendly and professional service and competitive pricing
The Service team at Don Franklin always provide great customer service
Great service on vehicle every time- they do stay busy- schedule in advance before you need them!
Service was outstanding. Called let me know what is was and cost. Brought my car from bardstown store and returned it to bardstown when it was finished. Great job outstanding service both places.
Polite, competent employees.
Great service!
Prompt and thorough service.
Knowledgeable people with country style service.
The service department staff is always very courteous and kind. They listen to me, without judgment, describe what I assume is wrong with my Jeep. Their service is timely and efficient!
Quick and friendly service!
Gary was wonderful
Just traded for a Cadillac XT5 and love it. Roger Robertson was great too deal with
So far so good
Have always been satisfied with the products and the service
Gary lambert gives excellent service. I completely trust him with my vehicle and what he tells me.
Love that you are local and always answer my questions and concerns
Excellent mechanics. Quality parts. I would not go anywhere else, for my jeep and Chrysler vehicles. Thank you guys and girls 👍
Great customer service
Every thing real nice and clean
Anthony was a pleasure and makes the process really easy. Went out of the way to get the car shipped to us so we could test drive.
Service is completed in a timely manner by knowledgeable people, who are pleasant to deal with.
The service
Everyone treats the customer like a friend.
Don't Franklin service department is very helpful in keeping me on top of my vehicle's needs. They generally get my vehicle in pretty quickly with just a little bit of wait time.
Fast easy done right very nice workers
Everyone’s very professional and they get you in and out quickly!
The service is great and fast! Everyone is helpful! You can make an appointment take it there and done the same day. Very pleased with don franklin.