Customer Testimonials
Dependable and reliable service
Fast friendly service!
I had an idea of what I wanted and J was quick to send me a list of vehicles that matched the description. When I chose one I liked best, it was already clean and pulled out front of the nearby location and ready for me to test drive. He and Sydney made me feel very comfortable, no pressure and very welcoming. This is a SLICK looking ride!
The variety of vehicles was impressive, and I really appreciated that vehicles could be brought in from other lots for added convenience. The salesman we worked with, Cody Thompson, was absolutely excellent! He was very knowledgeable about every vehicle we asked about and was more than willing to grab the keys for each one we wanted to see and test drive—which was quite a few—but he did it all with a smile.
Cody took the time to thoroughly explain every detail as we narrowed down our options and walked us through the entire purchasing process. He was personable, patient, and made what is usually a stressful experience for me feel easy and enjoyable.
I love my new vehicle and all the services offered, and I will definitely be a returning customer when it’s time for another purchase!
The sale person Anthony was a great sales person
We were going on vacation and last minute decided we needed to take my vehicle. They helped me out and got my oil changed early that morning! They are always nice and easy to work with.
I really like the people. The explanation of what is being done. The class and friendly demeanor they use
Everything has been great
Totally awesome
Salesman wasn't pushy.Salesman was knowledgeable and informed me of services that I was not aware of for my truck.Seamless transition from old to new vehicle.I told them what I was interested in.In 24 hours they had one on the lot.Excellent sales and service.No tricks ,just treats.
The people were very nice and friendly and eager to help me . I was very pleased with my service .
Easy check in with fast service. Environment is clean with comfortable waiting area.. friendly service reps.
Don Franklin C-ville has always done right by me and my family. Whether we are buying new vehicles or coming in for regular service. I wouldn’t want to do business with any other dealership.
They always go the extra mile to make you feel like a valued customer
Everything.
Friendly. Did as they promised
Very friendly and quick!
There ok
Customer service is awesome.
See my recent google review. I done one on 10/25 but my most recent was 4/26
Original parts and superb service
Fantastic, friendly service.
Prompt service without being pressured to purchase something I didn’t want or need.
Nice people to do business with
Already reviewed
Don Franklin employees are very friendly and knowledgeable.
Service is always prompt and high quality
Efficiency and reliability
Good service friendly staff
Good warranty coverage and fair prices

The employees are the BEST! Super thoughtful, knowledgeable, and kind.