Customer Testimonials
Love my ram truck and and quick on services
Always honest about what I need. They don’t try to ‘sell’ me anything 👍👍
They did the job quick and where very nice.
Everyone was very polite and offered to help us in anyway they could I trust the technicians who work on my vehicle they have done a good job
Quick, efficient and priced fair.
Friendly, reasonably priced, and knowledgeable.
Our sales person was Great - Anthony Karnes ! Was very thorough and patient explaining all the car's features. I have always loved a Buick and the 2023 BUICK ENVISION has all the bells and whistles you could ask for or need. The interior and exterior are beautifully designed and had been well kept . Drives like a dream ! Thank you Don Franklin for my new ride !!!
Elaine Last name removed
Very prompt and courteous..
Always been good to me an very helpful
Quick service
Customer service is excellent! Service tech explains everything great. Very quick and efficient. Great business, great employees with excellent experience and service!
Thank you
Friendly staff
Everyone was really helpful and nice
Services are on time and performed quickly. All work needed to be completed is made aware upfront.
I value the ease of scheduling our vehicles service maintenance and the courteous, professional folks managing the entire process. Our family purchases all vehicles from the Don Franklin Family of dealerships and has for over 20 years!
they always do their best to accommodate me.
they help me when i was desperate
Very fast. Very friendly service.
I like that the waiting area is very nice. The employees are very kind and considerate.
I like the Service I am not happy that I was led to believe that my five-year extended warranty was for eight years three years original warranty, five years extended platinum warranty AC compressor went out and I ended up having to fork out the money.
Warrt
They are all very nice!
But I will not be going back to Russell Co. !
Prices are reasonable
Service is Great and the vehicle's i am just great.
Very affordable and fast service
All went well
Very prompt
Tyler and Jay were awesome! They took good care of me and have so in the past!!
Fast efficient service!

When I walked in the door I was immediately asked if I needed help. Tyler in parts and service was very helpful in my situation. J. Ramsey was also very helpful in getting my problem resolved quickly. Thank you guys for your commitment to customer satisfaction. It does mean a lot and it was greatly appreciated. God Bless