Customer Testimonials

Friendly
Affordable
Knowledgeable

Fast and reliable service

Friendly

Quick and efficient service

Courtesy of staff and easy scheduling my appointment

Fast services and friendly staff!

Excellent service

Making an appointment is very easy, employees are extremely friendly and they were very accurate with the finish time.

I like the people that work there

You have the lasted in stock in vehicles you have a very, very friendly staff and willing to explain everything and always ask if we have any questions. I appreciate Cyndi at Somerset Dealership took such good care of us.

The employee that was back in the service area was very friendly & courteous. I will have to say that this was the quickest I've ever had oil changed.

Very nice facility, super friendly personnel. My salesman went above and beyond for my business. I’ll be doing business there again.

Always willing to try to help many. A very good name.

Very professionally done very efficient and informative courteous Chad was wonderful he explained everything very well even walked me back to my car after it was finished over all a great job I've been very pleased with Don Franklin kia and have and will continue to refer this company to family and friends

Very friendly and knowledgeable sales rep, very efficient and great quality vehicles.

You treat me personally!
I'm not just a number and you truly care about your customers and our cars!

We received a fast regular maintenance on our 2024 vehicle and walked out with another sparkling new 2025 vehicle and had a great experience with the trade in process everyone was of good help.

I've shopped with Don Franklin Kia for a while. I would recommend them to anyone. I've also used the same salesman for all my vehicles. His name is Stan

Good service, very thorough

Everybody from beginning to end has been outstanding. Bobby from Don Franklin ford London who I bought my f150 from to Stan at Don Franklin Kia somerset has been incredible. I’d like to thank them for all the effort they made in putting me in my new Kia carnival

I like your salesman done everything he could and worked hard to get me into a new vehicle. It may not have been what I wanted but I am overall happy with my purchase.

Excellent customer service

How helpful and friendly them employees are.

Great dealership. Had friendly staff and would recommend anyone looking for a new or used vehicle to visit Don Franklin.

On time and efficient and friendly

I like the friendliness of the sales reps and the overall atmosphere of dealership. The dealership had a good variety of new and used vehicles to consider. I also liked the bible verse on the paper floor mat. That made my heart smile.

Dyllan was great to work with!
All the staff was friendly
And very professional!

So far I have had no problems!And they are very friendly and helpful!so we have purchased 3 Kia’s and hope to do more business in the future 😁

Always excellent service!!!

They are great along with customer service