Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   March 14, 2025 — Rated 10 out of 10 by Lewis Jobson Don Franklin Somerset KIA Service
What do you like about our products and services?

Reasonable wait time comfortable waiting area

Report a concern   March 13, 2025 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very quick with answering questions and scheduling appointments. Very nice staff and very helpful!

Report a concern   March 13, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

You tell me how to contact you if I have any questions you always talk to me about what my car needs and very friendly.

Report a concern   March 13, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great

Report a concern   March 12, 2025 — Rated 10 out of 10 by Jean Gregory Don Franklin Somerset KIA Service
What do you like about our products and services?

Your workers are great, you do a thorough job. Very professional.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Alexis Mosher Don Franklin Somerset KIA Sales
What do you like about our products and services?

Salesman Brandon was awesome about working with our budget and made us feel comfortable as first time car buyers.

Report a concern   March 12, 2025 — Rated 10 out of 10 by R.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service

Report a concern   March 12, 2025 — Rated 10 out of 10 by Cassandra Hoover Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly employees and so far my car has been great and the service is always awesome.

Report a concern   March 12, 2025 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Courteous service

Report a concern   March 12, 2025 — Rated 10 out of 10 by Dallas Roberstson Don Franklin Somerset KIA Service
What do you like about our products and services?

Thank you for the Great customer service!

Report a concern   March 12, 2025 — Rated 10 out of 10 by L.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service

Report a concern   March 12, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and efficient staff. Took the time to work on the price of a vehicle with us.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Johnda Slone Don Franklin Somerset KIA Sales
What do you like about our products and services?

I was impressed with the entire operation. My sales rep, Cyndi, was very warm, personable and pleasant to work with. Buying a car can be stressful, but I found this to be a pleasant experience from start to finish.

Report a concern   March 11, 2025 — Rated 10 out of 10 by Jennifer Gibson Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and efficient service.

Report a concern   March 11, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is nice and willing to help! All of my questions were answered

Report a concern   March 11, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is so nice and willing to help! All of my questions were answered

Report a concern   March 11, 2025 — Rated 10 out of 10 by Angela May Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and inviting from the time I walked through the door. Kept me informed about my car and a text link for any questions that I might have while I was there. Plus they checked and fixed all the recalls the same day that I didn’t know my car had. Great experience all the way around! I do not get this kind of service in Corbin at Don Franklin so I was highly impressed!

Report a concern   March 11, 2025 — Rated 10 out of 10 by Heidi Griffitts Don Franklin Somerset KIA Sales
What do you like about our products and services?

Company is willing to work with what you can afford

Salesman are all very friendly

Report a concern   March 11, 2025 — Rated 10 out of 10 by Terri Isaacs Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything in the service Department

Report a concern   March 11, 2025 — Rated 10 out of 10 by Jason Henderson Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love Kia! We are loyal Kia customers and cannot beat the vehicles and the safety! I love the features and Chris at Don Franklin Somerset Kia was outstanding! His approach was top notch!

Report a concern   March 11, 2025 — Rated 10 out of 10 by Sonya Proffitt Don Franklin Somerset KIA Sales
What do you like about our products and services?

We absolutely love our salesman Brian Abner He got everything we wanted

Report a concern   March 11, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like how friendly the salesmen are and how attentive they are for your needs. I love how Stanley would push exactly what I needed to find me a car.

Report a concern   March 11, 2025 — Rated 10 out of 10 by P.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick turnaround

Report a concern   March 11, 2025 — Rated 10 out of 10 by Kenneth Greer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very good products and friendly staff

Report a concern   March 11, 2025 — Rated 10 out of 10 by L.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Warranty, easy process to be buy , friendly salesperson or persons. Service ease and friendliness. Wish that the Kia Loyalty was geared to repeat buyers and not just 18 mo of business. More towards the repeat buyer that may have traded the vehicle before the 18 months but traded and stayed with KIA. That’s my only complaint.

Report a concern   March 11, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No pressure sales person! Rick Whittamore was great to work with, very patient & considerate of our preferences. I would definitely recommend Rick!!

Report a concern   March 11, 2025 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service. Not pushy. Worked with us. Reasonable prices.

Report a concern   March 10, 2025 — Rated 10 out of 10 by G.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very quick!

Report a concern   March 10, 2025 — Rated 10 out of 10 by Jeana Staley Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything you guys ROCK!

Report a concern   March 8, 2025 — Rated 10 out of 10 by W.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and helpful


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