Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   June 19, 2025 — Rated 10 out of 10 by L.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Shonda was very helpful. Everyone at Somerset Kia is helpful and wants to resolve issues quickly.

Report a concern   June 18, 2025 — Rated 10 out of 10 by M.R.U. Don Franklin Somerset KIA Sales
What do you like about our products and services?

How smoothly the vehicle runs! The service is amazing, very reliable!

Report a concern   June 18, 2025 — Rated 10 out of 10 by B.R.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

For decades the KIA Auto Brand has been outstanding. The overall service departments have been equally outstanding. I'm a pretty happy 81-year-old man.

Report a concern   June 18, 2025 — Rated 10 out of 10 by K.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler was very friendly and got me checked in quickly. The lady that took my payment is very friendly and efficient

Report a concern   June 17, 2025 — Rated 10 out of 10 by N.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent service and my experience while buying my vehicle was great.

Report a concern   June 17, 2025 — Rated 10 out of 10 by Brandy Parrott Don Franklin Somerset KIA Sales
What do you like about our products and services?

How much he helped us with all questions

Report a concern   June 17, 2025 — Rated 10 out of 10 by T.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the free oil change. I love that I can separate my payments into bi weekly payments. I love the cleanliness atmosphere in the store. I also love that we didn’t have to wait to be served. We were helped as soon as we arrived.

Report a concern   June 17, 2025 — Rated 10 out of 10 by W.J. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Quality

Report a concern   June 16, 2025 — Rated 10 out of 10 by S.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley helped me get into a car I fell in love with on site and I couldn’t be happier with my purchase. He was wonderful and I will be recommending him to my family and friends.

Report a concern   June 15, 2025 — Rated 10 out of 10 by B.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Charles has been a pleasure to work with. He has been very helpful and has answered all my questions.

Report a concern   June 15, 2025 — Rated 10 out of 10 by Tammie Leese Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so friendly and I like the updates while waiting.

Report a concern   June 14, 2025 — Rated 10 out of 10 by N.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Products r very good and so is service loved them

Report a concern   June 14, 2025 — Rated 10 out of 10 by Raymond Barnes Don Franklin Somerset KIA Sales
What do you like about our products and services?

I really liked the professionalism and respect that James Mason gave us and he was very very helpful

Report a concern   June 14, 2025 — Rated 10 out of 10 by Russell Emerson Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service & staff and they dont pressure u into a bunch of stuff u don't need! All In all a great experience! 💪😁👍

Report a concern   June 13, 2025 — Rated 10 out of 10 by Autuam Vanover Don Franklin Somerset KIA Sales
What do you like about our products and services?

The customer service and warranty is amazing!

Report a concern   June 12, 2025 — Rated 10 out of 10 by Susan Odaniel Don Franklin Somerset KIA Service
What do you like about our products and services?

Service appointment was on time,staff was polite and friendly.

Report a concern   June 10, 2025 — Rated 10 out of 10 by Gary Coleman Don Franklin Somerset KIA Sales
What do you like about our products and services?

You get a quality car for a lot less that the big name brands. Great service department that will keep your vehicle on the road for many years.

Report a concern   June 10, 2025 — Rated 10 out of 10 by P.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick

Report a concern   June 10, 2025 — Rated 10 out of 10 by Donald Branscum Don Franklin Somerset KIA Service
What do you like about our products and services?

The service is fast and accurate. Great product.

Report a concern   June 10, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly and helpfull

Report a concern   June 10, 2025 — Rated 10 out of 10 by W.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional and courteous staff. Work done right.

Report a concern   June 10, 2025 — Rated 10 out of 10 by Melissa Phipps Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer service is top notch!! I wish all businesses held such high standards for service.

Report a concern   June 10, 2025 — Rated 10 out of 10 by Erica Davidson Don Franklin Somerset KIA Sales
What do you like about our products and services?

They were quick and very nice

Report a concern   June 10, 2025 — Rated 10 out of 10 by D.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone has always been nice and helpful. I have had great experiences with both sales and the service dept!

Report a concern   June 10, 2025 — Rated 10 out of 10 by Andrea Wallen Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brandon was great got me in a great car!

Report a concern   June 10, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Selection n friendly help

Report a concern   June 10, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salesman seems to really care. Also the warranty

Report a concern   June 10, 2025 — Rated 10 out of 10 by Daniel Cockerham Don Franklin Somerset KIA Service
What do you like about our products and services?

great service

Report a concern   June 10, 2025 — Rated 10 out of 10 by Dakota Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Absolutely loved how clean the place was, also how patient our salesman was he provided professional service, help, was right there until the end!
Brandon Record was 10/10

Report a concern   June 10, 2025 — Rated 10 out of 10 by Frank Black Don Franklin Somerset KIA Sales
What do you like about our products and services?

So very happy with the whole process ! From finance to out the door ! Not a single waste of time like most places


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