Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   March 14, 2026 — Rated 10 out of 10 by Shane Lewis Don Franklin Russell Springs Service
What do you like about our products and services?

Always a helpful team. It’s the only reason I drive from Somerset to service my vehicle.

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Services have always been good and they are always quick to get you in and out in a timely manner

Report a concern   March 14, 2026 — Rated 10 out of 10 by Gary Sneed Don Franklin Russell Springs Service
What do you like about our products and services?

Great job !! Fast and friendly

Report a concern   March 14, 2026 — Rated 10 out of 10 by James Lynn Don Franklin Russell Springs Service
What do you like about our products and services?

Very helpful and courteous they answered all the questions I had and done a great job

Report a concern   March 14, 2026 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and always helpful with questions about the car and they are very knowledgeable

Report a concern   March 14, 2026 — Rated 10 out of 10 by B.W. Don Franklin Russell Springs Service
What do you like about our products and services?

Noah went above and beyond for us. Great customer service

Report a concern   March 14, 2026 — Rated 9 out of 10 by R.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Like gmc trucks willing to find what I wanted thanks

Report a concern   March 13, 2026 — Rated 10 out of 10 by L.H. Don Franklin Russell Springs Service
What do you like about our products and services?

They are excellent in the service department.

Report a concern   March 13, 2026 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

We always receive great service from Don Franklin Russell Springs, Ky.!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Madisyn Wright Don Franklin Russell Springs Service
What do you like about our products and services?

The service was quick and the people were friendly.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Daryl Coe Don Franklin Russell Springs Service
What do you like about our products and services?

Top of the line products and top notch service.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Nikki Burton Don Franklin Russell Springs Service
What do you like about our products and services?

Always do me right and quick

Report a concern   March 10, 2026 — Rated 10 out of 10 by L.G.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Timely, professional and friendly service

Report a concern   March 9, 2026 — Rated 10 out of 10 by P.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Everything is always great and the service people are awesome! We buy all our vehicles there!

Report a concern   March 9, 2026 — Rated 10 out of 10 by Lawrence Poff Don Franklin Russell Springs Service
What do you like about our products and services?

Nice people to deal with and service is outstanding and professional always getting my business

Report a concern   March 9, 2026 — Rated 9 out of 10 by Phillip Laclair Don Franklin Russell Springs Service
What do you like about our products and services?

Service was good and people answered the phone and got in promptly

Report a concern   March 9, 2026 — Rated 10 out of 10 by Berry Gribbins Don Franklin Russell Springs Service
What do you like about our products and services?

This dealership is one of the best out of all the Don Franklin dealerships and takes care of me and my vehicles in efficient time!

Report a concern   March 6, 2026 — Rated 10 out of 10 by T.S. Don Franklin Russell Springs Service
What do you like about our products and services?

We’ve purchased 3 vehicles from Don Franklin Russell Springs, all good. Usually don’t have any trouble getting them in for service.

Report a concern   March 4, 2026 — Rated 10 out of 10 by W.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Service was started on time. Service staff were friendly and cordial

Report a concern   February 28, 2026 — Rated 10 out of 10 by A.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Best service

Report a concern   February 27, 2026 — Rated 10 out of 10 by S.L. Don Franklin Russell Springs Service
What do you like about our products and services?

I like their service very good, been with the Franklin‘s for years. My father-in-law was the first to introduce us to the Franklin’s, that was when their dad had the business very good people. I would recommend their business to other people 👍🙏

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Good products and great services

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.D. Don Franklin Russell Springs Service
What do you like about our products and services?

Easy to schedule with service department and they take care of you when you arrive.

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.O. Don Franklin Russell Springs Service
What do you like about our products and services?

Very professional Top of the line product. Very helpful

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Friend ly

Report a concern   February 23, 2026 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Efficiency and friendly employees.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Randall Conner Don Franklin Russell Springs Service
What do you like about our products and services?

Get good service an the price is no higher than anyplace else

Report a concern   February 21, 2026 — Rated 10 out of 10 by Jennifer Judd Don Franklin Russell Springs Service
What do you like about our products and services?

Communication and verification is great. Much appreciated!

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.B.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast service

Report a concern   February 20, 2026 — Rated 10 out of 10 by Lily Sandusky Don Franklin Russell Springs Service
What do you like about our products and services?

The service department staff is friendly, expedient and accommodating.


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