Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   October 16, 2024 — Rated 10 out of 10 by J.S. Don Franklin Monticello Sales
What do you like about our products and services?

Good products and willing to meet our needs in a vehicle. Very friendly atmosphere and made purchasing easy.

Report a concern   October 16, 2024 — Rated 10 out of 10 by S.R. Don Franklin Monticello Service
What do you like about our products and services?

Awesome truck Awesome people to work with!

Report a concern   October 16, 2024 — Rated 10 out of 10 by R.U. Don Franklin Monticello Service
What do you like about our products and services?

The staff in service area is great! Derek and Chris Lester is awesome to help you in anyway … I recommend something for them an award for outstanding customer service and /or a pay raise. I know how hard it is to get employees .you have two of the best… thank you !

Report a concern   October 16, 2024 — Rated 10 out of 10 by Kevin Turner Don Franklin Monticello Service
What do you like about our products and services?

Prices are fair and fast service

Report a concern   October 16, 2024 — Rated 10 out of 10 by S.M. Don Franklin Monticello Service
What do you like about our products and services?

They help me out with getting us in a timely manner whenever they can

Report a concern   October 15, 2024 — Rated 10 out of 10 by Michael Bowlin Don Franklin Monticello Service
What do you like about our products and services?

I really like the service department for many reasons but mostly like the ease and convince of getting an appointment and the on time schedule they keep also the parts are always OEM..
Keep up the good work DFM

Report a concern   October 15, 2024 — Rated 10 out of 10 by M.G. Don Franklin Monticello Service
What do you like about our products and services?

They are friendly help you all way

Report a concern   October 15, 2024 — Rated 10 out of 10 by Chris Mcginnis Don Franklin Monticello Service
What do you like about our products and services?

Great communication. Fast service from making appointment to getting vehicle serviced

Report a concern   October 15, 2024 — Rated 10 out of 10 by Alan Hopper Don Franklin Monticello Service
What do you like about our products and services?

Appointment was kept. Fast friendly service.

Report a concern   October 12, 2024 — Rated 10 out of 10 by S.M. Don Franklin Monticello Service
What do you like about our products and services?

Quick and friendly service

Report a concern   October 12, 2024 — Rated 10 out of 10 by M.P. Don Franklin Monticello Service
What do you like about our products and services?

I like the friendly customer service and how quick they serviced my car.

Report a concern   October 12, 2024 — Rated 10 out of 10 by M.M. Don Franklin Monticello Service
What do you like about our products and services?

Everyone from the check in employee to the payment person are always kind, knowledgeable, and professional.

Report a concern   October 10, 2024 — Rated 10 out of 10 by Eva Gregory Don Franklin Monticello Service
What do you like about our products and services?

They do a great job. Everyone is friendly. Willing to let me use my coupons They send me.

Report a concern   October 10, 2024 — Rated 10 out of 10 by M.M. Don Franklin Monticello Service
What do you like about our products and services?

The service guy did what he was supposed to! Friendly staff and he’s going to call me when my other part comes in that was recalled plus got a car wash!! They try to help where they can that’s what it takes to run a business!! Also nice sitting area to wait for your car that’s a plus!!

Report a concern   October 10, 2024 — Rated 10 out of 10 by Thom Cseh Don Franklin Monticello Service
What do you like about our products and services?

Friendly staff !!!

Report a concern   October 10, 2024 — Rated 10 out of 10 by L.B. Don Franklin Monticello Service
What do you like about our products and services?

Like the service. Close to home

Report a concern   October 10, 2024 — Rated 10 out of 10 by Julie Lyons Don Franklin Monticello Service
What do you like about our products and services?

Fast friendly and professional

Report a concern   October 10, 2024 — Rated 10 out of 10 by L.Y. Don Franklin Monticello Service
What do you like about our products and services?

Didn’t have to wait long

Report a concern   October 10, 2024 — Rated 10 out of 10 by K.R. Don Franklin Monticello Service
What do you like about our products and services?

They are always ready to.help with any.repairs and services.

Report a concern   October 8, 2024 — Rated 10 out of 10 by Ashley Foster Don Franklin Monticello Sales
What do you like about our products and services?

Always been treated well whether I’m in for a service or to look at a car, the staff is wonderful.

Report a concern   October 5, 2024 — Rated 10 out of 10 by Micah Hicks Don Franklin Monticello Service
What do you like about our products and services?

Easy to get in and out for an oil change!!!

Report a concern   October 5, 2024 — Rated 10 out of 10 by Robert Twombly Don Franklin Monticello Service
What do you like about our products and services?

Friendly, focused and thorough. AND they communicate on the status of your repair. I would recommend these guys to anyone.

Report a concern   October 5, 2024 — Rated 9 out of 10 by R.M. Don Franklin Monticello Service
What do you like about our products and services?

No

Report a concern   October 5, 2024 — Rated 10 out of 10 by Mickey Marsee Don Franklin Monticello Sales
What do you like about our products and services?

The process is simple
The staff was very helpful and friendly
The follow up with questions was good
The support after the sale has been great
Will definitely purchase again from this business

Report a concern   October 4, 2024 — Rated 10 out of 10 by Bryan Jones Don Franklin Monticello Service
What do you like about our products and services?

Fast service. Price was reasonable.

Report a concern   October 4, 2024 — Rated 10 out of 10 by B.D. Don Franklin Monticello Service
What do you like about our products and services?

Quick with great customer service. Derek and Chris Lester and Chance make it an easy process.

Report a concern   October 3, 2024 — Rated 10 out of 10 by Amanda Kelly Don Franklin Monticello Service
What do you like about our products and services?

Fair price, good service and friendly people.

Report a concern   October 3, 2024 — Rated 10 out of 10 by T.R. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly service!

Report a concern   October 3, 2024 — Rated 10 out of 10 by James Brown Don Franklin Monticello Service
What do you like about our products and services?

Knowledge, understanding, cost.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Timothy Frost Don Franklin Monticello Sales
What do you like about our products and services?

Quick service


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