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Customer Testimonials
Great customer service!
Jacob and Savannah have been very helpful since our car purchase!
I will tell all my friends and family to shop with Don Franklin in Columbia.
Best customer service bar none! Sales staff particularly Peggy Moss and Josh in Service Outstanding!!!
Quick turn around time with good quality work.
Wonderful service and so easy to work with! Don Franklin and Savannah absolutely made the process seamless!
Most helpful group I have ever done business with. This is my second new Nissan with Don Franklin Columbia! Big shout out to Peggy Moss... worked hard to get a deal I could live with
Smooth internet transaction.
The staff did an excellent job of showcasing their inventory and assisting me in finding my new car.
Great service, no long wait
Very friendly and knowledgeable staff . Always gets to my vehicle in a timely manner . Always answers any of my questions
Great people and service I’ve been a customer for probably 35 years I’ve always liked doing business with them and will continue to do so.
You’re super friendly and you help with anyway you can. We have been very happy with all the times we have dealt with Don Franklin. Our son bought his first new truck from Don Franklin Ford. He was 16 and this was in 1993. And he was thrilled with it when he got it. Thank you Peggy, the best sales lady I know of and of course thank you Don Franklin!
Regards,
Stella London
The service department is there to meet your needs. They are so helpful and explain what they have do to your car or what you need to have done. They are so helpful. Best all around.
Friendly, efficient, and professional service.
Great service team.
The customer service is beyond compare. They are always courteous and helpful. They are good to explain what they’ve done and what needs to be done next.
Fast and friendly service.
quick service good prices
Helpful staff and fast service.
A perfect car buying experience! Great car, great price, great staff!
Ease of purchase. Super friendly. Would definitely recommend.
I was early but they took care of me right away. I do not like the way my key is now. Nissan needs to make a new key bobbit instead of making the key stick out.
This my first time purchasing a vehicle online that I could not see. The salesman made it really easy for me. The vehicle was delivered to me from another state. The vehicle was exactly of what I expected. I am looking for more vehicles from the same place to purchase. Thank you very much Franklin Nissan.
My appointment has always started on time. Work done and needed always explained. I have always had my needs taken care of
Everyone was nice. Everything was explained to me. Very satisfied!
Dependable
All staff was nice and my vehicle was done in a timely manner
Service dept is always great about scheduling and the work has always been satisfactory.
I like the friendly service.
Wonderful vehicles with great service plans.
We like the personal service.