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Customer Testimonials
I’ve been a Don Franklin customer for many years and have always received excellent products and services!
Customer service
Very friendly staff great service
Fast and reliable service
It never takes too long to do. Always nice staff.
Top quality mechanics, excellent customer service, and great prices!
Fast, and very good service, got me and out in no time, I highly recommend them.
Pleasant and professional staff gives me confidence in quality of work performed.
Superb customer service that goes above and beyond for your needs.
I love the car and I like doing business with Don Franklin’s people.
The sales person finance person were excellent
Excellent service department/love the warranty/great company!
Nissan is a great product. We bought a 2024 Nissan rogue. From David Powell. At the Columbia Nissan dealership. He will be my sales man from hear on out.
Treat you the best.
Amazing! All my vehicles only go here!
Oil changes are done in a timely fashion. Everyone @Don Franklin Nissan in Columbia are very friendly & provide great service.
Fast and professional
I like the people working there
I feel confident when my car is serviced and look over by the technicians . Front Counter Guys are very nice
The process is quick and easy, I loved the way I was treated by David
David Powell was great to work with. Very knowledgeable. Answered every question we had. We will definitely go back to him on our next new vehicle. We buy.
Very efficient and friendly service
Ease of scheduling, friendliness, clean and comfortable waiting area, prompt service
Great service!!
Everything is done in a timely manner.
Very nice. I went to don franklin in campbellsville one time. Said I would NEVER go back there unless it was an ABSOLUTE HAVE TO. Columbia guys are extremely nice, respectable, and knowledgeable. Campbellsville told my husband it was going to cost $30 more dollars for oil change because they did not keep the Nissan brand oil in stock like Columbia did. There is no such thing as a Nissan grade oul. So either he is dumber than a box of rocks (which does not need to be running a garage) or just a liar. Will not have that problem with Columbia!! Great group of people.
Have everything
The staff is amazing, going above and beyond to take care of each and every customer.
The help, advice, the ease in getting it completed and the dream vehicle. . This is the 3 rd vehicle my husband and i have purchased in the 12 years we have lived in Kentucky.
Great service, friendly, prompt. What a professional place is expected to be!!