Customer Testimonials

The staff was super helpful.

Staff very helpful and knowledgeable regarding selection and fitting gravel tires on my bike.

The technicians explain everything the had done and diver shotgun service. Top quality service and repair. They have armed my trust.

Great customer service & knowledgeable support is provided

Store is very nice and customer service was exemplary

Freewheel had the products I needed in stock and Tyson was so kind to assemble my bike rack. thanks

Quick, fast, and professional.

Convenient online purchase and local store pickup. Reasonable prices with the fanatics discount. Great staff to work with (Allison online chat helped straighten out a couple things, Cody answering questions, Mario doing his thing!). Ended up picking up my gear at the Chart House ice crit which is an awesome party every thursday. Freewheel is an active participant in the bike community...just completed my first City of Lakes Loppet which was fantastic and will become one of my A races in coming years. thanks for supporting the local scene!

Staff were fantastic - went above and beyond

Friendly and helpful.

The staff at Freewheel were courteous and helpful. My bike had sat unused for 5 years and I thought it would need a complete rebuild, but a thorough inspection found it just needed cleaning, lubrication, and new brake pads. The work was done quickly and now I’m ready for spring riding. Thanks guys!

Great service technicians at the Eagan store

Friendly and informative. No pressure. Enjoyable experience.

Good communication and fast shipping.

Super fast shipping and packaged tire to survive a nuclear blast. And great communication after order was placed. Thank you.

great service and knowledgeable staff

Because of their incredible, smart, thoughtful. outgoing, helpful and customer focused staff of people that work there!

They are timely for the season

This crew always has my back on anything I need for my bikes, and gear. I appreciate them more than anything for helping me out with all my questions. They are THE BEST!!!

Quality of products and the customer service is outstanding. Derek and Jose went above and beyond to help me.

Stuff are very friendly, knowledgeable and informative when making a decision on a new bike. Made the switch from a hard tail to full suspension.

Very friendly and helpful.

You had what I was looking for, which was a Kickr Bike, and your staff was very helpful. I'll be sure to be back.

Thanks.

Great personal and large online shop

The staff are friendly and recognize frequent customers like myself. The Fanatics program promotes is a great deal and promotes loyalty. Also, the access to a fairly extensive catalog of parts is helpful.

Great customer service

Helpful staff!

Friendly, conscientious staff.

All locations are great! I work in Mpls & also used to live there: so the Riverside area one has Marcy and other great people! The Midtown Greenway one when they opened and were under care of Mario used to give us Allina Employees discounts (unsure if that will continue when they re-open) and now Eagan (my first time there) have all got, nice , attentive, helpful and knowlegeable staff. Love Freewheel & hope the Greenway one can get back up as it was great to have one right on the path! AND to offer locker-rooms, service, storage etc for Allina employees.

Really appreciated Jason's incredible knowledge and advice. Highly valuable and unique.