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Customer Testimonials
Bike repair
Excellent service. Analyzed the issue, took it for a test ride to see the extent of the problem, and fixed it. Effiecient. Thank you!
Great service, great people.
Same great service I had with Penn.
very friendly staff , and helpful advice. I've been a customer of Penn Cycle for over 40 years and I am happy that Freewheel is carrying on with the fine service that I had from Penn
You sell trek.
Remarkable service!
High quality
Frendly staff good quality products
Great Trek products!
Awesome tech support!
Very knowledgeable and helpful sales personnel! They always steer me in the right direction for what I need, without pressure or over selling.
Friendly staff. Good selection.
Great staff with knowledge AND personality
Super fast friendly service that didn’t break the bank!
Prompt and friendly. Knowledgeable. Didn’t try to upsell, did just what I needed.
Great service good people
Bloomington got my special order part promptly. QBP is right in town. It shouldn’t take any longer.
good selection.
knowledgeable staff
Awesome service!
great customer service - quick and easy
THANK YOU
Great products and service. But you need to have better sales or discounts on bikes .
Great service
Chris was extremely competent and knowledgeable and personal service, especially related to by disability needs
The gentleman that checked me in on the repairs for my 2 bikes was simply awesome. He did a great job explaining what was the best approach on fixing each of the bikes and giving me his recommendation. He has excellent customer service skills!! I do not remember his name but he was in his early 20's, black hair, and wore glasses. Great employee!!
Helpful staff. Especially in Bloomington and on the greenway.
Prompt service, knowledgeable techs and desk people, friendly folks who KNOW BIKES! Helpful, willing to engage customers and answer questions.
Friendly, informative and very efficient.
The Bloomington Staff is always friendly and knowledgeble!!
I think the staff is the best part. Very friendly and knowledgeable. Also the convenience of the locations (around the Twin Cities metro) is awesome.
First name removed was super helpful and very knowledgeable. He always explains things very thoroughly.

Fantastic customer support for my tandem evoke!