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Customer Testimonials
Trek is loved by this family and your staff is outstanding in your field...well versed in the products you carry and good at listening to customer’s wants.
Friendly fast service.
The younger gent that also worked for Penn cycle was great with service. He took the time to help me out. I do not remember his name. Thanks.
freewheel carries bontrager and trek prods plus sales service personnel are friendly and knowledgable
The staff Chris and Mike.
Good services and knowledgable people.
Friendly professional service
This message is for Chris who assisted me while purchasing a bike for my grandson, You where very helpful and I appreciate your knowledge.
Thanks,
Name removed
Great customer service and knowledgeable!
Fast, friendly, affordable
Mike did a great job on the overhaul of a very neglected bike.
Fast and precise turnaround
Everyone there is super knowledgeable and helpful
Mike, Service Manager at Bloomington store, is top-notch
Outstanding service and friendly staff!
I like that you are a local shop where I can get questions answered, advice and free air!
Longstanding, favorite LBS, local being relative! Good products, great service and even better people!
Who sends a handwritten thank you note? Almost no one.
Thank you! Pleasure doing business with you, as always!
Great people means great service
Always excellent service. Friendly and professional staff who offer solution options and always follow through. Always recommend the Bloomington Freewheel team to friends for any service needs.
Attentive staff and adequate stock on hand
Friendly workers; quick service.
Tim was so helpful, answered all my questions, and made proper suggestions. I didn't think that an E-Bike was going to be for me because of the cost. One 15 minute ride (granted it was a beautiful day), and I was hooked on the Trek/Bosch bike!
I buy most day to day things online until it comes to more significant investments. It is essential for me to support a local business and know that they will be there for me.
Had a front flat, I brought my Trek in they did a quick inspection replaced the tube and made adjustments so my chain could transfer correctly, all at a reasonable cost and done in a timely manor. My bike was ready to go twenty minutes. I was very please with their service.
Asked for a tire to be transfered in and it was as planned and serice techs. were very helpful.
The person who helped me was informative and didn’t pressure me into purchasing.
You had the parts!
Outstanding service personnel
Amazing service by mike and Chris.
Everyone there is always so helpful
Your mechanic Mike at the Bloomington store is absolutely excellent.