Customer Testimonials
Equipment on hand. Employees were straight forward with information and made it easy to understand for a new rider.
customer service was very good.
Well the product but the service was great
It was a very nice bike shop, with a great selection of bikes. Staff was very helpful and professional.
Chris was wonderful and very helpful! He took the time to explain somethings to me and did not rush.
Awesome Experience!
I got a nice bike and it was delivered across the country more quickly than I expected. Only small issue was that one of the tubes had a leak and I had to replace it when assembling the bike
Purchased electric bike 2 years ago, they took bike back for 1st tune-up two years after purchase. Great service, will remain a lifetime customer. Love the fanatics program as well.
Guys now what they are talking about because they use them. Chris, Ben and Adam are there to guide you to your best ride experience. Mike in the shop had unmatched expertise and has helped me to get riding again fast.
Well, I purchased 3 bikes this year from FreeWheel Woodbury. I'd say that speaks for itself. And why did I go to FreeWheel in Woodbury when there is a very good bike shop in my home town? I did so on the recommendation of a friend. Again, that must say something. Now lets see how long-term customer service plays out.
They didn’t raise an eyebrow when I whipped out my fork and asked them to hammer in my star nut.
A real person answered the phone, confirmed they had the product I needed, and was friendly and attentive when I came to the store to make my purchase.
Everything! Both the sales guy and mechanic were fantastic!
You provided great service.
Excellent service, great products, competitive pricing.
Awesome service, great prices, will shop there again!!!
Kevin, Our Cycling Without Age trishaw needed it rear wheel rebuilt because of multiple broken spikes. Mike Davis got all the parts and took care of us. When we couldn't get the wheel back in the frame, we brought the whole thing back to the shop on a trailer. Mike stopped what he was doing, came out and and worked with us on the trailer to get it in. I love coming to the shop when I see Mike's truck in the lot. I love working with him.
Pete Grasse
Great product selection and wonderful friendly service. Best bike shop around!
Nice people to deal with. Great service department.
Sales person took the extra time to answer all my questions. They also came up with several different options I was not initially considering.
Walked into your location with a question and everyone on the staff was willing to help me figure out a problem appreciate it
The best quality and service in the twin city area.
Amazing customer service/support.
Always appreciate the expertise at the Woodbury store. Great advice. Awesome store!
Good service and helpful staff
The best of the best!
Knowledgeable, friendly service. Patiently provides answers to customer questions. Thank you.
Great fast and knowledgeable service
Helpful. Low key service. Quick service turnaround.
Incredible work. rides like a dream again!
Friendly, knowledgeable staff and products were available.